Operations Manager - Fostering Agency

Recruiter
Confidential
Location
Loughborough
Salary
45000.00 - 46000.00 GBP Annual
Posted
15 Sep 2020
Closes
23 Sep 2020
Contract Type
Permanent
Hours
Full Time
Operations Manager - Loughborough
Fostering
GBP46,000pa

Working with a well established Fostering Company, I am recruiting for an experienced Operations Manager on a permanent basis, responsible for supporting the Head of Fostering in leading and developing a high performing region offering operational excellence, continuous improvement and financial performance.

*Please note that candidates must have experience within this or a similar Fostering Setting and hold a Social Work Qualification*

ESSENTIAL DUTIES
1. To deliver an efficient, effective and high quality service to stakeholders and external regulators.

2. To lead and support that quality service so fulfilling the Company business objectives and performance targets.

3. Provide positive and dynamic Leadership and Management to the Fostering Service Team, creating a well skilled, trained and motivated workforce.

KEY ACTIVITIES
1. To operate in accordance with relevant childcare and fostering legislation and ensure that all service delivery within the agency exceeds the national minimum standards
2. To create business opportunities and lead in the development of the region
3. To meet or exceed financial performance targets by building both quality placements and carer volume.
4. To maximise profit growth by controlling costs within the business/region
5. To manage and retain current business by anticipating and exceeding customer and carer expectations

6. To ensure that all opportunities to gain new business are maximised

7. To develop, strengthen and strive to continuously improve customer relationships with key LA customers

8. To work as a part of a Regional Management team, contributing to the shape and success of the organisation following a Quality Assurance life cycle

9. To oversee and support the recruitment of prospective Foster Carers ensuring that customer need and placement demand is understood, and is effectively translated into the agency's recruitment and assessment plans

10. To undertake the role and responsibility of Agency Decision Maker in relation to Fostering panel and Review panels

11. To provide highly effective quality Management support for the business/region's on call rota

*Please note, a full job description is available upon request*

If you are interested in the role, or know of anyone who may be, please contact Theo at Service Care Solutions on (phone number removed) or email (url removed)

Service Care Solutions also offers a GBP250 referral bonus! So if you know of anyone who would be perfect for this position and they are placed into work, you will receive GBP250 for the referral once their probationary period has been completed