Senior Pensions Administrator (DB)

Our client is recruiting for a qualified and ambitious Senior Pensions Administrator with current experience in all aspects of Defined Benefits (DB) administration, including peer review, and you will ideally have experience of leading on client work. In addition, you will be proactive and able to take ownership of your work.

Please note that we will consider flexible working arrangements for this role.

The role:

Managing day-to-day activities of staff

cting as a key member of the pensions administration team

day to day management of client relationships with trustees, scheme members and corporate clients

Project managing annual projects

Ensuring standard documentation is scheme specific, and incorporating them into existing procedures

Preparing for and where appropriate participating in trustee meetings

Handling complex pensions queries and pensions consultative advice

Performing complex manual benefits calculations

Producing ad-hoc and standard letters to 'final letter standards' in response to customer queries

Managing ad-hoc projects and exercises, e.g. bulk mailshots to scheme members

Updating relevant pensions administration databases and systems

Maintaining scheme control files

Monitoring, delegating and co-ordinating workflow, reporting regularly to administration manager in progress and issue management

Monitoring on going procedural developments and implementing changes to procedures where required

Checking of work completed by more junior staff at associate and associate II levels, including calculations, correspondence, reports and data updates

Informal training and mentoring of more junior members of the team

Assisting in appraisals and the recruitment process where required, as well as supporting administration manager in general HR, induction and performance issues

Contributing to technical sub-committees (TSC) and technical administration discussions

Providing possible assistance to the administration manager in the billing process

Keeping abreast of technical and legislative developments within the pensions industry

Working closely with other departments/teams both internal and external to the Company in order to provide a total service to our clients. E.g. Pensions Accounts, Payroll, Administration Support and ITM (3rd party IT software provider)

Ensuring the accurate updating of time recording system (Virtual Office) for both chargeable and non-chargeable activities and meeting required utilisation targets and assisting administration manager in ensuring more junior staff record chargeable hours correctly

Essential Requirements:

Previous experience within a similar role dealing with DB schemes is essential

Ideally, at least five years experience in the industry

Able to demonstrate ownership, responsibility and accountability

Organised, methodical and logical in approach to delegated responsibilities

Able to assist with developing a culture of high standards, excellent quality & customer responsiveness

Able to develop administrators and administrative processes

Be well organised and be a point of reference for knowledge

Has a can do attitude and takes pride in work

Pays attention to detail

Computer literate in the use of MS Office products, such as Excel and Word