Credit Controller

20000.00 - 25000.00 GBP Annual
03 Sep 2020
22 Sep 2020
Contract Type
Full Time
I'm currently working with an international business in Blackpool with very exciting growth plans who are recruiting for a Credit Controller to join their Debt Collection and Customer Services team.

The Role:

The Credit Controller will assist and help manage the company worldwide contract debt collection and escalation process. The candidate will also deal with contract cancellation requests and enforcement of the company's non-cancellation policy. The role will entail normal credit control implementation along with assisting with the debt escalation process through to debt management companies and use of the legal system.

The successful candidate will have a proven track record of Customer Services, Credit Control and the legal escalation process in order to obtain outstanding payments at the earliest opportunity. Experience in the legal system both home and abroad would be advantageous but full training will be given. Proven problem-solving skills will be a vital prerequisite for the right candidate.


To familiarise one's self with all collection's procedures ensuring that these are followed
Manage debts by building strong working relationships to ensure effective and timely collection of debts by ensuring clients pay within their agreed payment terms
Discuss and resolve any contract cancellation requests
Chase overdue invoices by telephone, email & letter within agreed timescales
Recording and maintaining a client database using the companies CRM of contacts, addresses, payment terms and statuses.
Negotiating and implementing repayment plan
Be available for flexible working shiftsSkills:

Excellent communication skills
Excellent interpersonal skills
Confidence and the ability to place pressure tactfully on individuals and companies having defaulted on pre agreed credit terms
The ability to successfully negotiate payment plans in line with company expectations
The ability to work under pressure and to tight deadlines
Organisational skills
Strong, confident and diplomatic telephone manner
Excellent problem-solving skillsHours:

The working pattern is shift work from Monday to Friday. The 8-hour shifts start from 9am and finish up to 10pm, however you will only work 8 hours within one working day, and you will also be entitled to a one-hour lunch break.

If you have not received a response within one week, then please assume that on this occasion, you have not been shortlisted. We will contact you if there are any other suitable roles. Thank you

Cordant People are an equal opportunities employer

Cordant Group is an equal opportunities employer

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