Client Care Representative
We Offer
Starting rate of GBP9 an hour for a 3 month trial basis with an increase dependent on success rate.
Full training provided working from a newly refurbished office.Opportunity to be a part of a small, close knit team of hard working individuals who aspire to further their own careers and experience.
The Job
* Working within an appointment making team, you will use our salesforce system to qualify leads and arrange an appointment for them with one of our consultants over the telephone.
* No cold calling, these clients are existing clients of ours
* You will make calls via our phone app so that all calls are recorded and charged to Commitments Protection (this will not record any calls not made on the app).
* You must be organised and driven to achieve targets and agreed KP'S
* You will be required to update records to reflect conversations had with clients and appointments made for consultants.
What We NEED From You
* A mobile phone capable of downloading the calling app (a smart phone).
* A Full working week.
* Target Driven
What We WANT From You
* An ideal candidate would need be proficient in IT and able to troubleshoot general issues without needing assistance. The ability to keep records up to date will mean the ideal candidate is organised and thorough and accuracy is key
* You'll need to be able to work independently under instruction from your supervisor.
* Working hours will be between 12-8 Monday to Thursday, Friday 9-5 with occasional Saturdays whilst we are flexible it is preferred for working hours to be within these times.
* Clients are more contactable in the evenings and weekends.
* Communication is KEY, candidates that are not able to update their colleagues on working hours, productivity and key information that needs to be passed within the company need not apply.
Further Benefits
* Free parking on site
* Full training will be provided.
* Fantastic working space.
* Bonus packages for targets.
* Higher rates of pay for weekends worked.
Apply today for an exiting new opportunity to join our existing team
Starting rate of GBP9 an hour for a 3 month trial basis with an increase dependent on success rate.
Full training provided working from a newly refurbished office.Opportunity to be a part of a small, close knit team of hard working individuals who aspire to further their own careers and experience.
The Job
* Working within an appointment making team, you will use our salesforce system to qualify leads and arrange an appointment for them with one of our consultants over the telephone.
* No cold calling, these clients are existing clients of ours
* You will make calls via our phone app so that all calls are recorded and charged to Commitments Protection (this will not record any calls not made on the app).
* You must be organised and driven to achieve targets and agreed KP'S
* You will be required to update records to reflect conversations had with clients and appointments made for consultants.
What We NEED From You
* A mobile phone capable of downloading the calling app (a smart phone).
* A Full working week.
* Target Driven
What We WANT From You
* An ideal candidate would need be proficient in IT and able to troubleshoot general issues without needing assistance. The ability to keep records up to date will mean the ideal candidate is organised and thorough and accuracy is key
* You'll need to be able to work independently under instruction from your supervisor.
* Working hours will be between 12-8 Monday to Thursday, Friday 9-5 with occasional Saturdays whilst we are flexible it is preferred for working hours to be within these times.
* Clients are more contactable in the evenings and weekends.
* Communication is KEY, candidates that are not able to update their colleagues on working hours, productivity and key information that needs to be passed within the company need not apply.
Further Benefits
* Free parking on site
* Full training will be provided.
* Fantastic working space.
* Bonus packages for targets.
* Higher rates of pay for weekends worked.
Apply today for an exiting new opportunity to join our existing team