Inbound Retention Agents - Glasgow (5 month FTC)

Recruiter
Confidential
Location
North Lanarkshire
Salary
monthly commission
Posted
15 Sep 2020
Closes
06 Oct 2020
Contract Type
Contract
Hours
Full Time
CCA Recruitment are currently supporting our client as we all adapt to the unparalleled situation throughout Covid-19, and we are still business as usual recruiting for essential roles during this time.

Our client is a well-known and UK award-winning mobile phone provider who are looking for Inbound Retention Advisors to join their team in Glasgow.

Inbound Retenention Agents - Work from Home
* 5 month fixed term contract*

The Role - you will be the first point of contact to support customers who are coming to the end of their contract or they may be unhappy and looking to leave their provider due to a recent experience but we will be there to make things right for them! We are looking for candidates who are empathetic, have great listening skills to build that relationship and understand what may be making them unhappy about their service and reminding them why their current provider is so great!!

Location - Glasgow

Salary - GBP9.37 per hour PLUS uncapped monthly commission

Start Date - Monday 12th October 2020

Training - 3 weeks, Monday to Friday, 9am - 5pm

Hours - 40 hours per week (4 week rotational shifts between Mon-Fri 8am-8pm & odd weekend shifts Sat/Sun 9am-6pm)

Please note a credit check and criminal convictions check will be completed as part of your employment checks.

INTERESTED ??!!
Interviews are currently being held now and these roles will fill up fast! Please send your updated CV and I will be in contact with you to arrange an interview if you application is shortlisted.

.. We look forward to speaking with you soon!

No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Disclaimer

CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, your personal data will be held on our secure internal CRM system for a maximum period of 24 months. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, yoau have the right to withdraw consent at any time. Following a period of 24 months inactivity your CV will be deleted permanently from our database