Customer Service Advisor (GBP9.50 per hour - 35hrs per week)

Recruiter
Confidential
Location
North Lanarkshire
Salary
Competitive
Posted
15 Sep 2020
Closes
06 Oct 2020
Contract Type
Contract
Hours
Full Time
Customer Service Advisor

Salary: GBP9.50 per hour

Start Date: Immediate - Monday 21st September

Contract: Ongoing

Shifts: 35 hours per week. Full flexibility between 7am - 11pm Monday to Sunday (Shifts typically 7am-3pm and 3pm-11pm)

Currently working in a customer focused role in contact centre or another customer facing environment? Our client are keen to speak with customer service professionals looking for a new challenge. This is exciting opportunity to be involved in the delivery of a high profile contact centre campaign on a contract basis.

As a Customer Service Advisor, customers will call you, looking for support, advice and direction. This must be delivered to an exceptionally high standard on critical service. This means engaging with customers, understanding . Questioning, rapport building their issues and providing relevant direction. Customer focus and communication will be your core strengths, along with an ability to quickly understand new systems and processes.

CCA Recruitment are delighted to be continuing our relationship with this large-scale contact centre client as we assist their service delivery on a critical people focused services.

The Important Bit

If you are interested in this role, please apply now now. Interviews are being held now for start dates now.

No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Disclaimer
CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, your personal data will be held on our secure internal CRM system for a maximum period of 24 months. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at anytime. Following a period of 24 months inactivity your CV will be deleted permanently from our database