Spanish AND Italian speaking IT Help Desk / Customer Service Advisor
- Recruiter
- Confidential
- Location
- Nottingham
- Salary
- Competitive
- Posted
- 14 Sep 2020
- Closes
- 06 Oct 2020
- Sectors
- Multi lingual
- Contract Type
- Permanent
- Hours
- Full Time
FRENCH SELECTION UK
Spanish AND Italian speaking IT Help Desk / Customer Service Advisor
Customer Service, Client Support, Help Desk, Technical Support, Service Support, IT, Software, Software Support, Technical Software, Network environment, Outlook, Remote upgrades, Remote Desktop, IT Engineer, Service Desk, Document Management, MS Office, Spanish, Italian
Salary: up to GBP25,000 p.a. depending on experience + Benefits
Location: Nottingham, Nottinghamshire
At commutable distance from Derby, Leicester, Loughborough, Burton upon Trent, Grantham, Newark on Trent, Grantham, Burton upon Trent, Mansfield, M1
Ref: 342SI
*** Immediate START available after the interview process, ideally end of September / beginning of October***
*** Candidate must be able to commute to Nottingham central by public transport ***
*** Full customer training will be provided, career progression within the company ***
*** Shift rota: Mon-Fri 7:00 am - 5:30 pm ***
The Company:
Our client is a well-established IT Support provider in Nottingham.
Main Duties:
To provide Customer Service and Help Desk Support for international clients.
The Role:
- Provide 1st line technical support and problem fixing for end users on all systems (Including remote desktop)
- Support hardware maintenance and troubleshooting (Desktops, printers and servers)
- Software installation and maintenance
- Provide network support, phone system support
- Installation and administration of users
- Database housekeeping, record keeping and documentation
- Guaranty that reported problems are dealt with professionally and in a timely manner
- Priorities tasks to achieve SLA's
The Candidate:
- Fluent in Spanish AND Italian (Written and Spoken)
- Fluent in English (Spoken and Written)
- Customer Service experiences is necessary for the role
- Previous experiences in IT support, 1st line help desk support or Technical Help Desk is a strong advantage
- IT related problem-solving skills is beneficial
- Excellent and professional communication skills
- Desirable but not essential: Working knowledge of Office365, Exchange 2013, Windows 10, Windows 8
- Candidate be able to commute to Nottingham central by public transport
Salary: Up to GBP25,000 pa depending on experience + Bonus + Benefits
*** Immediate START available after the interview process, ideally end of September / beginning of October***
*** Candidate must be able to commute to Nottingham central by public transport ***
*** Full customer training will be provided, career progression within the company ***
*** Shift rota: Mon-Fri 7:00 am - 5:30 pm ***
French Selection UK - The leading recruitment consultancy specialising in the placement of French, German, Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom
Spanish AND Italian speaking IT Help Desk / Customer Service Advisor
Customer Service, Client Support, Help Desk, Technical Support, Service Support, IT, Software, Software Support, Technical Software, Network environment, Outlook, Remote upgrades, Remote Desktop, IT Engineer, Service Desk, Document Management, MS Office, Spanish, Italian
Salary: up to GBP25,000 p.a. depending on experience + Benefits
Location: Nottingham, Nottinghamshire
At commutable distance from Derby, Leicester, Loughborough, Burton upon Trent, Grantham, Newark on Trent, Grantham, Burton upon Trent, Mansfield, M1
Ref: 342SI
*** Immediate START available after the interview process, ideally end of September / beginning of October***
*** Candidate must be able to commute to Nottingham central by public transport ***
*** Full customer training will be provided, career progression within the company ***
*** Shift rota: Mon-Fri 7:00 am - 5:30 pm ***
The Company:
Our client is a well-established IT Support provider in Nottingham.
Main Duties:
To provide Customer Service and Help Desk Support for international clients.
The Role:
- Provide 1st line technical support and problem fixing for end users on all systems (Including remote desktop)
- Support hardware maintenance and troubleshooting (Desktops, printers and servers)
- Software installation and maintenance
- Provide network support, phone system support
- Installation and administration of users
- Database housekeeping, record keeping and documentation
- Guaranty that reported problems are dealt with professionally and in a timely manner
- Priorities tasks to achieve SLA's
The Candidate:
- Fluent in Spanish AND Italian (Written and Spoken)
- Fluent in English (Spoken and Written)
- Customer Service experiences is necessary for the role
- Previous experiences in IT support, 1st line help desk support or Technical Help Desk is a strong advantage
- IT related problem-solving skills is beneficial
- Excellent and professional communication skills
- Desirable but not essential: Working knowledge of Office365, Exchange 2013, Windows 10, Windows 8
- Candidate be able to commute to Nottingham central by public transport
Salary: Up to GBP25,000 pa depending on experience + Bonus + Benefits
*** Immediate START available after the interview process, ideally end of September / beginning of October***
*** Candidate must be able to commute to Nottingham central by public transport ***
*** Full customer training will be provided, career progression within the company ***
*** Shift rota: Mon-Fri 7:00 am - 5:30 pm ***
French Selection UK - The leading recruitment consultancy specialising in the placement of French, German, Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom