Loss Prevention Manager (Hinckley)

Recruiter
Confidential
Location
Hinckley
Salary
38000.00 - 50000.00 GBP Annual
Posted
11 Sep 2020
Closes
06 Oct 2020
Sectors
Accountancy
Contract Type
Permanent
Hours
Full Time
About The Role

Job Purpose:

There are three key elements to this role:

To deliver an accurate, efficient and effective stock management process across the end to end Service Centre operation in line with company targets and service levels.

To regularly validate Service Centre tasks and procedures against GDP requirements and to communicate findings to key personnel.

To create and maintain a secure environment for all company personnel and ensure that all company assets are properly protected in accordance with legal and corporate requirements.

All colleagues are expected to understand the principles of Good Distribution Practice of Medicinal Products for Human Use (2013/C 343/01) which is reflected in our SOP - REF Chapter 1 AHDL GDP 1.1. It will be a requirement for all staff to be trained in this SOP and have an annual refresher. All other GDP training will be job specific and as per your personal training matrix

Key Accountabilities

Develop and maintain relevant knowledge across many aspects of the business as demand changes

Proactively and reactively manage risk to people and stock with an analytical, continuous improvement approach.

Maintain the security protection of the site and all related assets -eg Link points, vans, CCTV, access control, intruder alarms etc

Maintain the SC business continuity plan on behalf of the SCM.

Work with the EHS team to minimise the risk of workplace violence to personnel on and off site.

Support the delivery of stock management KPI's by the SC Manager whilst maintaining an independent scrutiny to ensure this is achieved in the correct way.

Coaching and training SC team in all areas relating to stock management.

Assure compliance to legislative and regulatory requirements through the implementation of best practice (GDP SOP's), audits and monitoring as per the stipulated guidelines by MHRA, Home Office, Police and Fire Authorities.

Lead external audits of GDP compliance in conjunction with the SC manager.

Generate and monitor the progress of Q Pulse responses to audits

Ensure our stock accuracy and processes are maintained at the highest standard supporting the development of corrective actions where exceptions are identified.

Ensure that Inventory team cost and specific overheads fall within budget through the implementation of robust control mechanisms.

Ensure compliance to DTP contractual requirements through the achievement of specific KPIs.

Ensure all inventory related tasks are performed satisfactorily and within required time windows.

Validate and investigate count overrides and stock discrepancies, escalating to the Service Centre Manager and Regional Loss Prevention Manager any potential stock loss above GBP100.

Effectively manage the reconciliation of supplier credit claims and uplifts.

Review overstocks and lines likely to go out of date and takes appropriate action.

Maintain integrity of the delisting of any discontinued lines.

Named on the Home Office CD license as the person responsible for the security of the site and as responsible witness for the destruction of CD's.

Validate the correct processing, recording and where appropriate the destruction of products.

Validate the quarantine process through regular review of the lines held in quarantine, minimising this value through effective investigation and escalation.

Organise company or mandatory DTP supplier stock takes in line with requirements.

Validate that product batch recalls are dealt with promptly by Warehouse Operations Team.

Provide prompt feedback to customer related queries.

Ensure the Loss Prevention department meet all H&S requirements and Direct Reports are aware of their responsibilities.

Provide effective leadership and motivation through regular team briefings.

Take appropriate steps to maintain IIP accreditation, agreeing clear objectives for direct reports and monitoring performance through annual appraisal process as per company guidelines.

Work closely with management colleagues to drive efficiencies across the Service Centre promoting a culture of continuous improvement.

To attend and actively take part in the daily SC leadership meeting and the weekly Loss Prevention Manager meetings and to chair the meeting(s) as required.

About The Company

Alliance Healthcare is a leading distributor and wholesaler of pharmaceutical, medical and healthcare products, serving over 16,200 pharmacies, hospitals and dispensing doctors throughout the UK on a twice daily basis.

We have an essential role to play in the medical supply chain and everything that we do as a company will ultimately impact upon the end user, the patient. It is our responsibility to offer a reliable service that ensures that our customers receive the right product, in the right place, at the right time.

About the Candidate

Job Knowledge

Any prior knowledge of the following would be highly advantageous:

Experience of managing managers as direct reports and influencing/persuading others including upwards

Leading and directing investigations into stock loss including interviewing colleagues(ideally Wicklander certified)

Budget management

Detailed GDP knowledge and experience in assuring compliance to standards frameworks

Working knowledge of security systems (CCTV, access control & Intruder alarms)

Microsoft applications

Managing change

Sound knowledge of Leonardo WMS, Q Pulse, Epod and E-Missings

Key Dimensions:

This role has a direct line to the Loss Prevention function of Central Operations with a dotted line to the SCM as their role means they need to be independent to the SC operation and able to validate and challenge local decision making and practices

Multiple direct reports

Responsible for their own area and the support of relevant team member's to meet the standards set by Alliance Healthcare

Departmental costs

Must be able to pass the Home Office requirements to be named on the CD licence

Flexbile to support the business need at Other Service Centres on an adhoc basis

Leading and preparing for external audits

Key Working Relationships:

Service Centre management and colleagues

Regional Loss Prevention Manager & Regional Risk & Assurance Managers

Regional Operations Manager

RP's

Category/buyers

External personnel (Police, Fire service, regulatory bodies & external auditors)

Level of Decision Making:

Assure the implementation of corporate processes and procedure sin a consistent manner and make recommendations for the improvement of processes and procedures

Leading X heads within the SC and directly responsible for GBPXk spend whilst also indirectly managing the SC stockholding of circa GBP8M-43M.

Identify possibleand actual threats to stock integrity and our security, take appropriate actions with assigned framework and escalate effectively

Working with management colleag

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