Rehabilitation Services Administration Manager

We are currently looking for a Rehabilitation Services Administration Manager to join the leadership team, working alongside the operational managers within Thames Valleys Rehab Services Team.

As a Rehabilitation Services Administration Manager, you will be responsible for managing and leading the administration teams supporting the Education Training and Employment, Community Payback and Programmes Teams, contributing to the successful operational delivery of Rehabilitation Services across the Thames Valley.

Some of your responsibilities will include:

?? Work with the Rehab Services Management Team, to deliver operational performance, quality standards and Delivery Plan priorities.

?? Line manage the administration staff within the Rehab Services Teams of Community Payback, Programmes and Education Training and Employment teams.

?? Assist with the recruitment of administrative staff, including induction.

?? Implement and maintain high quality standards of customer service.

?? Convene and chair regular administration team/unit meetings including the relevant operational team manager where necessary and appropriate.

?? Ensure that information systems meet the required standards, including evening reception in the delivery hubs and administrative service level agreements.

?? Liaise with Rehab Services Managers, MTC Insights and Analytics Team and Quality and Performance Team to ensure accurate data input and provide accurate reporting information and tracking of services delivered by the Rehab Services Teams.

?? Liaise with and/or attend meetings with Managers, staff, key stakeholders and contractors as required to improve integrated offender management practice.

?? Contribute to the development of Thames Valley CRC services, supporting Managers with continuous quality improvement within the office, including inspections and audits as required.

?? To have oversight and management of the Thames Valley CRC Rate Card processes.

?? Undertake research, organise, process and collate information for the Head of Rehab Services

?? Meetings management - including booking rooms, organising agendas, minuting and collating actions

?? To plan and coordinate events, conferences and communications, liaising with colleagues and other Directorates/Departments

For further details about this opportunity, please do not hesitate to contact us and if you feel that you have the experience and skills to excel in this role, please apply today and our Talent Acquisition Team will be in touch...... click apply for full job details