Operations Support Manager - Midlands
- Recruiter
- Confidential
- Location
- Leicester
- Salary
- 30000.00 - 35000.00 GBP Annual + Westfield Health, company car / allo
- Posted
- 11 Sep 2020
- Closes
- 06 Oct 2020
- Sectors
- Education & Teaching, Support
- Contract Type
- Permanent
- Hours
- Full Time
Gi Group has a fabulous opportunity for someone to join our Midlands management team as Operations Support Manager.
Whilst the role will involve supporting the region across all locations at various times, we do require someone with extensive branch sales experience, as a large part of this role will be to support the various branch managers with sales and sales consultant development of the current five branch locations so will require someone who is willing to travel across the midlands
The OSM role is extremely important within the region, in that we need individuals who are able to multi task, manage multiple projects and be able to support our locations both strategically and re-actively. A brief job description is available below
Financial
Objective: Support the Region to effectively manage both financial & activity performance of each Location within the Area to increase top line results whilst managing cost
New Business Development / Branch Sales Support
Objective: Assist the regions branch managers in maximising new opportunities ,have a strong sales background within the recruitment industry
Staff Management, Retention & Development
Objective: Support the Operations Manager to achieve high levels of staff retention within the Area & ensure optimum productivity and effectiveness of all staff within current roles.
Customer and Candidate Attraction, Satisfaction, Retention & Development
Objective: to implement retention activities utilising all levels of staff & resources available, ensuring high levels of customer and candidate satisfaction & retention together with increased penetration across existing customer base
Administration, Processes & Procedures
Objective: Assist the Operations Director/Managers to ensure 100% legislative and ISO compliance and to identify best practice in current operating methods across the Region
Operational
Objective: Provide operational support in the case of absence of resource, excess workload or project, support all major initiatives through the Area.
Experience and Skill requirements
Training, Coaching & Development Skills
Remote management skills
Process management skills
In depth understanding of HR processes
Quality Focus
Problem identification and solving skills
Senior level communication and presentation skills
Willingness to travel/flexibility
Conflict resolution skills
Be able to work effectively with all Divisions within the Group
Time Management Skills
Proficient in all Microsoft Office packages, in particular Excel, Word and PowerPoint
Applications will only be considered with relevant recruitment experience
In the first instance please apply with a covering letter and CV or E:
Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited and Grafton Professional Staffing Limited. We are committed to protecting the privacy of all of our candidates and clients. Following some recent changes to data protection laws we have updated our Privacy Policy. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group UK website
Whilst the role will involve supporting the region across all locations at various times, we do require someone with extensive branch sales experience, as a large part of this role will be to support the various branch managers with sales and sales consultant development of the current five branch locations so will require someone who is willing to travel across the midlands
The OSM role is extremely important within the region, in that we need individuals who are able to multi task, manage multiple projects and be able to support our locations both strategically and re-actively. A brief job description is available below
Financial
Objective: Support the Region to effectively manage both financial & activity performance of each Location within the Area to increase top line results whilst managing cost
New Business Development / Branch Sales Support
Objective: Assist the regions branch managers in maximising new opportunities ,have a strong sales background within the recruitment industry
Staff Management, Retention & Development
Objective: Support the Operations Manager to achieve high levels of staff retention within the Area & ensure optimum productivity and effectiveness of all staff within current roles.
Customer and Candidate Attraction, Satisfaction, Retention & Development
Objective: to implement retention activities utilising all levels of staff & resources available, ensuring high levels of customer and candidate satisfaction & retention together with increased penetration across existing customer base
Administration, Processes & Procedures
Objective: Assist the Operations Director/Managers to ensure 100% legislative and ISO compliance and to identify best practice in current operating methods across the Region
Operational
Objective: Provide operational support in the case of absence of resource, excess workload or project, support all major initiatives through the Area.
Experience and Skill requirements
Training, Coaching & Development Skills
Remote management skills
Process management skills
In depth understanding of HR processes
Quality Focus
Problem identification and solving skills
Senior level communication and presentation skills
Willingness to travel/flexibility
Conflict resolution skills
Be able to work effectively with all Divisions within the Group
Time Management Skills
Proficient in all Microsoft Office packages, in particular Excel, Word and PowerPoint
Applications will only be considered with relevant recruitment experience
In the first instance please apply with a covering letter and CV or E:
Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited and Grafton Professional Staffing Limited. We are committed to protecting the privacy of all of our candidates and clients. Following some recent changes to data protection laws we have updated our Privacy Policy. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group UK website