Digital Content Editor

Recruiter
Confidential
Location
Bournemouth
Salary
Competitive
Posted
10 Sep 2020
Closes
02 Oct 2020
Contract Type
Contract
Hours
Full Time
Vitality, Digital Content Editor, 6 month FTC, Bournemouth, GBPCompetitive plus bonus and benefits

We're the UK insurer and investment provider that rewards people for positive lifestyle choices. With 1.25m+ UK members and more than 25m globally, we're out to make the world a healthier, happier place.

That applies as much to our people as it does to our members. So, as well as a highly competitive pay package, you'll enjoy: complimentary breakfasts; regular onsite physical and mental wellness workshops; on-site health checks; annual flu jabs, and access to our full range of partners and rewards.

It's what we call offering shared value, because a healthy, happy team is good for us, good for our members, and good for you.

As our Digital Content Editor, you'll get the benefits our members enjoy, including:

- Our award-winning private Vitality Health insurance + wellness incentive programme

- Access to The Vitality Programme - Apple Watch, Waitrose and Partners, Garmin, Champneys Spa days, half price gym memberships, Disney Store discounts to name a few

- Personal health fund + Life Assurance

- Stakeholder Pension Plan with employer contribution

- 25 days annual leave + Bank holidays + option to buy and sell 5 more

- Flexible benefits package

- Internal incentives, competitions, and awards - a chance to win football and sports tickets or even be in with a chance to have a holiday of a lifetime

- A genuine opportunity to grow and establish a long-term career

Our Digital Content Editor will be supporting the Customer Marketing team with the generation and maintenance of digital content, you'll develop an in-depth knowledge of Vitality's products and partners and rewards.

Working with stakeholders, Project Managers, the Digital Product team, and Compliance department, you'll keep digital content refreshed and compliant, and support with new product, benefit and partner launches on the logged-in Member Zone, Vitality Member app, and Vitality GP app, as well as partner and reward and support content on (url removed)

Responsibilities as our Digital Content Editor:

- Updating and creating content on Member Zone, Vitality Member app and Vitality GP app]

- Editing and building new pages in Sitecore

- Working with the Continuous Improvement Team to make changes across our digital platforms to improve the member experience and reduce demand

- Supporting other areas of the business with one-off communications, for example, business incidents

- Supporting the Marketing Manager to assess the impact of product launch across Member Zone, and Vitality Member app

- Working with the Brand Content team to draft content for all impacted assets, including support content, FAQs and terms and conditions

- Getting all copy approved by stakeholders, Compliance and create new pages in Sitecore

- Supporting customer marketing and business projects from a content perspective

Skills and experience required to become our Digital Content Editor:

- University level education or equivalent experience

- CMS experience, ideally Sitecore 8.2 or 9.1 is desirable

- Digital editing and content writing experience with the ability to clearly communicate complex user journeys

- Communicating new products and benefits and communicating change

- Working within a regulatory environment is desirable

- Excellent communication skills

- This role requires working closely with various teams across the business and agencies outside of the business

- A good understanding of best practice in digital communication

- Content writing and creative skills

- Ability to multi-task and prioritise activities

- Ability to manage expectations and ensure visibility of delivery issues and barriers

- Ability to work in a fast-paced environment

- Confident with strong interpersonal skills and good at building relationships across functions

Closing Date: Thursday 1st October 2020

Working for Vitality, you'll experience an exciting mix of creativity and innovation, within a framework of challenging objectives and a passion for delivering the best.

Our people are chosen for their skills, knowledge, enthusiasm, and attitude but above all, their belief that anything can be achieved.

If you feel you have the skills and experience to become our Digital Content Editor, then please click 'apply' today