L & D Specialist
- Recruiter
- Confidential
- Location
- Brighton
- Salary
- 30000.00 - 31000.00 GBP Annual
- Posted
- 10 Sep 2020
- Closes
- 06 Oct 2020
- Sectors
- Human Resources
- Contract Type
- Contract
- Hours
- Full Time
L & D Specialist / Brighton / Human Resources
Client Details
Our client based centrally in Brighton are seeking L & D Specialist on a fixed term contract for 6 months.
Description
As L & D Specialist you will be responsible for:
Develop a flexible and multi-skilled training team increasing capability to deliver a range of learning solutions and improve customer and learner experience.
Lead a review of the L&D curriculum in line with business priorities and blended learning solutions to maximise staff engagement and development.
Establish multifaceted learning solutions incorporating digital learning and self-service to innovate and expand our service offering and resources.
Develop and embed all aspects of the training cycle to enable effective learning needs analysis and evaluate and report on the effectiveness of learning events and solutions.
Develop mechanisms to produce learner and training records and enable reporting on L&D metrics and team objectives.Profile
CIPD qualification in learning and development or equivalent
Understanding and practical experience of adult learning and development techniques and methodologies including facilitation and coaching, gained through extensive knowledge as a trainer/HR professional in an equivalent environment
Knowledge of customer service call handling techniques in a contact centre environment
Knowledge of communicating and presenting to large groups and all levels and of influencing and developing individuals and teams (internal)
Understanding of differing learning styles and approaches to deliver both technical and behavioural learning and experience of using best practice learning and development evaluation methodologiesJob Offer
GBP30,000 FTE plus benefits
Client Details
Our client based centrally in Brighton are seeking L & D Specialist on a fixed term contract for 6 months.
Description
As L & D Specialist you will be responsible for:
Develop a flexible and multi-skilled training team increasing capability to deliver a range of learning solutions and improve customer and learner experience.
Lead a review of the L&D curriculum in line with business priorities and blended learning solutions to maximise staff engagement and development.
Establish multifaceted learning solutions incorporating digital learning and self-service to innovate and expand our service offering and resources.
Develop and embed all aspects of the training cycle to enable effective learning needs analysis and evaluate and report on the effectiveness of learning events and solutions.
Develop mechanisms to produce learner and training records and enable reporting on L&D metrics and team objectives.Profile
CIPD qualification in learning and development or equivalent
Understanding and practical experience of adult learning and development techniques and methodologies including facilitation and coaching, gained through extensive knowledge as a trainer/HR professional in an equivalent environment
Knowledge of customer service call handling techniques in a contact centre environment
Knowledge of communicating and presenting to large groups and all levels and of influencing and developing individuals and teams (internal)
Understanding of differing learning styles and approaches to deliver both technical and behavioural learning and experience of using best practice learning and development evaluation methodologiesJob Offer
GBP30,000 FTE plus benefits