Front of Housr Receptionist
- Recruiter
- Confidential
- Location
- Alderley Edge
- Salary
- Competitive
- Posted
- 09 Sep 2020
- Closes
- 24 Sep 2020
- Sectors
- Admin, Secretarial & PA
- Contract Type
- Permanent
- Hours
- Full Time
Ensure that all reception and security operations run smooth on a day to day basis
Maintain the Reception area to the highest standards, take ownership for your environment raising any maximo job requests to repair all faults and issues.
To ensure an exceptional, memorable experience, one guest is delivered to all our clients
Manage all incoming calls professionally, quickly and efficiently.
To ensure all visitors are greated professionally and courtesly at all times
All visitor contact details checked, validated and recorded onto site and Security passes issued to external guests / contractors
Ensure a high level of security is maintained throughout our reception at all times. Any breaches are escalated immedietly.
To support the Service Level Agreement by ensuring that all Customer Support activities are carried out effectively
Be prepared to assist colleagues in a willing and positive manner including assisting with other duties as required
Co-ordinate a taxi booking service
To provide an outstanding level of customer service to clients and customers that meets or exceeds their expectations
To take reasonable care for our own health & safety and that of others who may be affected by what you do or what you fail to do
To maintain a professional appearance ensuring uniform is worn in the correct manner
Liaise with customers via both verbal and written communication, proactively engage and build relationships with customers, ensuring that the position becomes the first point of contact for all queries
Promote safe working environment and report any accidents or near misses to Mitie lifeline representatives and ensure appropriate records are completed
To acquire a good knowledge of all on site services to be able to advise individual customers in line with their needs
To report health and safety issues, including all accidents and near misses to Mitie Lifeline
Provide a key role in the contract team obtaining Hospitality Assured status
Maintain the Reception area to the highest standards, take ownership for your environment raising any maximo job requests to repair all faults and issues.
To ensure an exceptional, memorable experience, one guest is delivered to all our clients
Manage all incoming calls professionally, quickly and efficiently.
To ensure all visitors are greated professionally and courtesly at all times
All visitor contact details checked, validated and recorded onto site and Security passes issued to external guests / contractors
Ensure a high level of security is maintained throughout our reception at all times. Any breaches are escalated immedietly.
To support the Service Level Agreement by ensuring that all Customer Support activities are carried out effectively
Be prepared to assist colleagues in a willing and positive manner including assisting with other duties as required
Co-ordinate a taxi booking service
To provide an outstanding level of customer service to clients and customers that meets or exceeds their expectations
To take reasonable care for our own health & safety and that of others who may be affected by what you do or what you fail to do
To maintain a professional appearance ensuring uniform is worn in the correct manner
Liaise with customers via both verbal and written communication, proactively engage and build relationships with customers, ensuring that the position becomes the first point of contact for all queries
Promote safe working environment and report any accidents or near misses to Mitie lifeline representatives and ensure appropriate records are completed
To acquire a good knowledge of all on site services to be able to advise individual customers in line with their needs
To report health and safety issues, including all accidents and near misses to Mitie Lifeline
Provide a key role in the contract team obtaining Hospitality Assured status