Customer Service Representative
- Recruiter
- Confidential
- Location
- Yeovil
- Salary
- Competitive
- Posted
- 09 Sep 2020
- Closes
- 23 Sep 2020
- Sectors
- Customer Service & Call Centre
- Contract Type
- Permanent
- Hours
- Full Time
Customer Services Representative:
A fulfilling role for someone focused on customer satisfaction. This business operates a "First Call Resolution" approach and you will be responsible for helping to achieve this goal by effectively responding to incoming enquiries, requests and complaints.
On a daily basis, the tasks will include:
Provide product advise to customers and respond to incoming enquiries
Working with the team to provide resolutions for customer issues/problems and keep them up-to-date on developments regarding their accounts with the business
Communicate and escalate opportunities/issues that have arisen that could apply across a wider group of accounts
Identify and raise opportunities to improve the processes of ways of working The benefits of working with this business:
Working home flexibility due to current environment
Flexible working hours
"On the job" Customer Service training
Training on the business's product range and brands
Buddy system
Potential to work within all areas of the business
Free on-site parking
Motivating, encouraging, sympathetic team
Permanent job security
Salary of GBP17,500 per annumWe are really keen to hear from anyone who has worked within either; office based customer service, a call centre, a contact centre, sales support or administration!
Please apply with your CV
A fulfilling role for someone focused on customer satisfaction. This business operates a "First Call Resolution" approach and you will be responsible for helping to achieve this goal by effectively responding to incoming enquiries, requests and complaints.
On a daily basis, the tasks will include:
Provide product advise to customers and respond to incoming enquiries
Working with the team to provide resolutions for customer issues/problems and keep them up-to-date on developments regarding their accounts with the business
Communicate and escalate opportunities/issues that have arisen that could apply across a wider group of accounts
Identify and raise opportunities to improve the processes of ways of working The benefits of working with this business:
Working home flexibility due to current environment
Flexible working hours
"On the job" Customer Service training
Training on the business's product range and brands
Buddy system
Potential to work within all areas of the business
Free on-site parking
Motivating, encouraging, sympathetic team
Permanent job security
Salary of GBP17,500 per annumWe are really keen to hear from anyone who has worked within either; office based customer service, a call centre, a contact centre, sales support or administration!
Please apply with your CV