Spanish Customer Service Advisor

Recruiter
Confidential
Location
Lancashire
Salary
Competitive
Posted
25 Aug 2020
Closes
21 Sep 2020
Sectors
Multi lingual
Contract Type
Temporary
Hours
Full Time
Job Title: Spanish Customer Service Advisor

Location: Middleton/Manchester, Greater Manchester

Salary: GBP9 per hour

Hours: Day shifts - 5 out of 7 Days. Includes 1 Weekend Day. Shifts are fixed and range from 8-4pm/9-5pm/10-6pm/12-8pm

Spanish Customer Service Advisor

The Candidate

The successful candidate will have the following skills, experiences and attributes...

You MUST be Fluent in both Spanish and English languages written and verbal.
Good working knowledge of Internet and Excel.
Excellent telephone manner
Excellent written communicator
Proven problem solver
Good all-rounder in aspects of time management and priority planning
Ability to work well under pressure
Willingness to work flexible hours
Friendly / approachable
Energised / Enthusiastic / Self-assured

Spanish Customer Service Advisor

The Role

The main responsibility will be to provide a high standard of customer service to all customers in Spanish/English. As an advisor you will need to be self-motivated and able to work both alone and as part of a team. Other duties will include???

You will be first point of contact for all incoming contact via telephone and email in the Spanish Language.
A keen commitment to providing excellent customer service support to Spanish consumers and your brand.
To have a good awareness of the product ranges.
To ensure that SOP's are followed and that no new procedures are altered without following the correct procedure
To ensure that neat and accurate maintenance of all data records, based on orders or contacts
To proactively solve customer queries and to maintain professional communication at all times
To manage online customers' expectations, to provide 'Best in Class' customer service.
Excellent communicator, both written and verbal, ensure response times are adhered to and consumer queries are handled in a professional approach at all times
Adopt a professional approach in all aspects of your role.

The Company

Our client a global leader within their industry is currently looking for a Customer Service Advisor. This is your chance to join a well-established organisation which is passionate about producing a high quality product and continues to explore avenues for development and progression.

PROMAN acts as an employment agency for permanent staff and an employment business for temporary workers. We recruit for roles based in Engineering, Technical, Warehousing, Manufacturing, Office, Logistics and Industrial.

View our latest jobs today on our website and follow us on LinkedIn.

AppH

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