Customer Service Advisor
- Recruiter
- Confidential
- Location
- Wellington
- Salary
- Competitive
- Posted
- 26 Aug 2020
- Closes
- 23 Sep 2020
- Sectors
- Customer Service & Call Centre
- Contract Type
- Permanent
- Hours
- Full Time
JOB TITLE: Public Sector Customer Service Advisor
LOCATION: Wellington
SALARY: Competitive
HOURS: Monday to Friday, 08:30 - 17:30 (1 hour lunch break)
BENEFITS: Along with an impressive working environment and friendly and welcoming team you are also entitled to a generous pension scheme, 28 days holiday (rising 1 day, annually), optional private healthcare and free on-site parking.
THE ROLE: Office Angels are proudly supporting an Industry leading company based in Wellington, Somerset who have a rare opportunity for a Customer Service Advisor to join their growing team on a permanent basis. You will be joining a friendly and supportive team of 7 who have long standing experience and a good sense of humour!
MAIN DUTIES WILL INCLUDE:
Pro-active account management and ownership of all customers as well as growth and retention of customers
Responsible for building a strong rapport with all customers
Identifying and developing opportunities to provide customers with additional services
Taking ownership for professional and timely resolutions of customers issues ad queries
Working collaboratively with external Account Management /Business Development team focused on growth and retention of customers
Being the prime point of contact for customers, delivering an exemplary customer experience
Working well with external sales team and liaising with the technical team to resolve issuesThe successful candidate must demonstrate a customer focused mentality, pro-active approach, strong work ethic, energy and enthusiasm. You must also have excellent verbal and written communication with high attention to detail and the ability to work to tight timescales with the skill to relay information clearly to a varied audience. Previous experience of working in a customer service role within public sector would be highly beneficial.
HOW TO APPLY: If the sound of this role appeals to you and you would like to find out more please apply online, email (url removed) or contact the team on (phone number removed).
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser
LOCATION: Wellington
SALARY: Competitive
HOURS: Monday to Friday, 08:30 - 17:30 (1 hour lunch break)
BENEFITS: Along with an impressive working environment and friendly and welcoming team you are also entitled to a generous pension scheme, 28 days holiday (rising 1 day, annually), optional private healthcare and free on-site parking.
THE ROLE: Office Angels are proudly supporting an Industry leading company based in Wellington, Somerset who have a rare opportunity for a Customer Service Advisor to join their growing team on a permanent basis. You will be joining a friendly and supportive team of 7 who have long standing experience and a good sense of humour!
MAIN DUTIES WILL INCLUDE:
Pro-active account management and ownership of all customers as well as growth and retention of customers
Responsible for building a strong rapport with all customers
Identifying and developing opportunities to provide customers with additional services
Taking ownership for professional and timely resolutions of customers issues ad queries
Working collaboratively with external Account Management /Business Development team focused on growth and retention of customers
Being the prime point of contact for customers, delivering an exemplary customer experience
Working well with external sales team and liaising with the technical team to resolve issuesThe successful candidate must demonstrate a customer focused mentality, pro-active approach, strong work ethic, energy and enthusiasm. You must also have excellent verbal and written communication with high attention to detail and the ability to work to tight timescales with the skill to relay information clearly to a varied audience. Previous experience of working in a customer service role within public sector would be highly beneficial.
HOW TO APPLY: If the sound of this role appeals to you and you would like to find out more please apply online, email (url removed) or contact the team on (phone number removed).
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser