Test Kit Distributor

Keele, Newcastle-under-Lyme
£11 per hour
28 Aug 2020
25 Sep 2020
Contract Type
Full Time

Title of role: Test kit distributor

Contract type: Fixed term

Remuneration: £11 per hour

Location: Keele University – Innovations Centre 2

Reporting to: Distribution & Logistics Manager

About SH:24

SH:24 is a Community Interest Company and innovative online sexual health service, delivered in partnership with the NHS. The service provides people with free STI test kits, information and advice – 24 hours a day. SH:24 makes it easier for people to self-manage their sexual and reproductive health online, including getting tested for common sexually transmitted infections (STIs): chlamydia, gonorrhoea, syphilis and HIV. The service is quick, discreet and completely confidential. Service users move seamlessly between digital and physical services, with clinical excellence ensured through partnership with NHS specialist sexual health services. The objective of SH:24 is to improve access to sexual health services while also realising efficiency savings through a more holistic, user centred service. The service is designed to be flexible around the needs of users, encouraging greater autonomy, both in making decisions about their care and in navigating their preferred route through services.

This opportunity

SH:24 was developed in Lambeth and Southwark in 2014 and since then has grown from strength to strength - now serving multiple regions across the UK. The organisation is continuing to grow and aims to make its service available as widely as possible. We are looking for someone who shares our vision for a healthier nation, is hardworking, reliable and committed. They will form an important part of the SH:24 team, ensuring users of the service receive their STI testing kits rapidly.


To be responsible for fulfilling orders for STI kits made via the SH:24 website – assembling, distributing and posting them to users. They will ensure that orders are dealt with accurately and processed and dispatched to users on a prompt basis.

Specifically to:

− Access the SH:24 administration system and identify new orders for STI kits

− Print order forms and use pre-filled information from them to label STI kit consumables

− Assemble designated STI kits based on the information provided on the order form

− Pack STI kits, order forms and return envelopes into outbound envelopes

− Label outbound envelopes and add stamps

− Post completed orders via Royal Mail

− Record when orders have been packaged and dispatched on the SH:24 administration system

− Pre-pack/prepare STI components into bags to maintain stock levels

− Flag any stock shortages to the SH:24 project manager

− Work with the SH:24 Distribution & Logistics Manager and Operations team to identify improvements to the distribution process that will enhance the efficiency and effectiveness of the service

Skills and competencies

− Willingness to work collaboratively with the SH:24 project team

− Experience of successfully working in fast paced environments and the ability to work quickly

− Trustworthy, discrete and highly conscious of the importance of maintaining the confidentiality and integrity of personal information

− Acute awareness of information security issues and willing to comply with security requirements (such as never divulging passwords)

− Very strong attention to detail and listens carefully

− IT literate/competent – able to learn how to use new systems

− Office experience is preferable

− Intelligent and willing to share ideas on how practice and processes could be improved

− A reliable and respectful team player with the ability to communicate clearly and work collaboratively with teammates to complete the task at hand