Technical Writer

40000.00 - 50000.00 GBP Annual + Plus Benefits
24 Aug 2020
21 Sep 2020
Contract Type
Full Time
Technical Writer

Position: Full-time, permanent

Location: Bristol

Reporting to the VP: Technology

Salary: Circa GBP40,000 - GBP50,000 per year

About BlueVenn

BlueVenn is a technology company that provides marketing automation, analytics, AI and data management platforms to some of the biggest brands on the planet. Our solutions are used by well-known consumer brands (in retail, travel/leisure, insurance, publishing and media markets) to deliver highly targeted, personalised, multi-channel campaigns. The technology ensures that our clients can deliver the right message, at the right time, to the right person and on the right device. With offices in the UK, US and France we serve clients across 12 countries and operate in an exciting, innovative market.

Key Responsibilities - Technical Writer

Responsibility to compose clear and coherent technical information and documentation to own, develop and maintain the company's knowledge portal for users.

To be achieved by:

Developing a thorough understanding of the audience and the documentation required by meeting with colleagues and working with managers to discuss technical problems.
Researching and building knowledge about products, services, technology, or concepts to be documented.
Determining the clearest and most logical way to present information and instructions for greatest reader comprehension and write and edit technical information accordingly.
Preparing or sourcing graphics and illustrations to elaborate on or complement technical writing.
Meeting with subject matter experts to ensure that specialised topics are appropriately addressed and discussed.
Reviewing Knowledge Portal usage, to determine the optimum areas for investment and development.
Collaborating with translators as necessary to convert writing into a variety of languages.
Working with client success and support colleagues to ensure that the finished documentation meets product requirements.
Revising, editing, or updating instructions, technical information and frequently asked questions as necessary.
Creating, contributing, and following project schedules and deadlines.
Specialising in technical writing for one or Martech and the CDP industries.
Remaining up to date on technological and product developments as well as universal specifications relevant to his or her industry.
Attending conference, trade shows and educational seminars pertinent to the Martech and CDP industries.

Required Experience:

Bachelor's Degree in English, Communications, or Information Technology
Very strong written communication skills; Ability to Explain Concepts Clearly; Planning and Organisation
Good knowledge of Software and Computers; Attention to Detail
Ability to Work Under Pressure.

It is essential that the successful candidate can work using their own initiative with minimal supervision; you will be an assertive and persistent problem solver with an accurate and detail orientated approach to your work


5% bonus
Private Health
Death in service
Kiddicare vouchers
Perkbox membership

Next Steps

To apply to our Technical Writer vacancy, please click on Apply to upload your CV for consideration.

We look forward to hearing from you