Customer Service Advisor

Recruiter
Anonymous
Location
Stone
Salary
plus bonus, benefits & rewards scheme
Posted
02 Jun 2020
Closes
30 Jun 2020
Contract Type
Permanent
Hours
Full Time
A Customer Service Advisor is required for this well established and growing business.

The role is varied and will include:

Handle and action vehicle estimates including pricing, upgrades and repairs.
Liaise with the Inspection Teams to ensure consistency for the Customer
Monitor vendor quotes
Liaise with partners to establish best routes of repair
Maintenance of accurate customer reports and informationThis role offers a basic salary of GBP18,000 per annum plus team bonus and generous benefits package.

Hours of work are 37.5 per week working between the hours of 8.00am-5.30pm Monday to Friday.

To be suitable for this role you must have:

Ability to communicate with customers, via telephone and email in a professional and proficient manner
Strong planning and organisational skills with a keen eye for detail
Proficient in Excel and Outlook
Experience in Transport planning is desirable
Knowledge of Navision would be advantageous but not essentialEmail your CV today to be considered for this great opportunity - interviews are taking place online and initially you will be based at home until it is safe for you to return to the office.

If you do not hear from us within 3 working days, please assume you have not been successful.

Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy h t t p : / / w w w . n m s r e c r u i t . c o m / p r i v a c y - p o l i c i e s on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or the GDPR please contact us on a d m i m s r e c r u i t . c o m