Account Manager

The Fix Creative is currently recruiting for an award-winning full-service agency.
They help there clients achieve their business objectives, from brand/product launches, learning and development, to lead generation.
As a leader in experiential AI, artificial intelligence, humanoid robots and virtual/mixed/augmented reality, we are steering our clients through transformative times. The rules of customer and staff engagement are changing, and their demanding expectations have never been higher.
The role as Account Manager, you will play a key-role in the delivery of agency jobs; getting involved with preparing briefs, developing project plans and working closely with our in-house creative, copy and technology teams to deliver these to completion.
Using your skills within a channel marketing environment, you will have the opportunity to get your hands-on experience in crafting strategies for our clients using our new competencies within next generation technologies such as Immersion.
As well as exposure to refine your skills in client and financial planning.
Take responsibility for the control of all client work and closely monitor suppliers to ensure all jobs are carried out efficiently and to a high standard
Prepare creative briefs, utilising input from the client and appropriate team members
Ensure excellence for projects is achieved in a timely manner and exceeds the client expectations
Build and maintain strong relationships with clients and team members
Provide client with confidence that the agency will meet the client's own expectations in terms of accuracy and quality
Maintain and from time to time review operational procedures being used on your clients.
Recommend and implement process improvement aligned to company goals
Review all jobs on completion both internally through assessment and externally in a client summary
Provide accurate briefing and ensure information is available when required by own team and other departments
Be aware of and monitor client's marketing activity and that of their competition, developing an understanding of market dynamics, and client/competitor strategies and objective
Ensure that all accounting procedures are efficiently adhered to for your clients
Maintain awareness of client expenditure month on month.
Ensure profitability of projects Provide accurate information for Account Director's or Client Services Director's forecasts each month
Anticipate and develop solutions to quality or cost problems
Actively develop cross-department team spirit and involvement in your client's activities
Participate in client planning and development process
Demonstrate a growing understanding of all aspects of marketing
Participate in client presentations
Look to actively identify new business opportunities with existing and new clients
Train and mentor junior team members on daily tasks if required This list of responsibilities is not exhaustive and is subject to review on a regular basis. Skills
A university degree, diploma, certificate or equivalent
At least three years B2B agency experience
A tech-savvy trend setter with a desire to work on cutting-edge tech solutions
Works effectively independently as well as in a team
Agency account management experience
Proven track record of successful account growth
Commercial and business acumen
Strong influencing and negotiating skills
Bonus but not essential
Current experience within Channel Marketing and/or understand how these campaigns work for clients to increase sales.
Personal profile
You will be:
Forward-thinking and self-directed
Passionate and devoted
Respectful and kind-hearted