Business Development Manager

Your New Company

Travel Counsellors are an award-winning, people-based travel business that places people at the heart of everything we do. Famous for the way we look after our customers and people, we are always on the lookout for talented individuals who will be integral to the on-going success of this entrepreneurial business. Our vision is to be the most caring business in the world. We have 1,800 home-based Travel Counsellor Franchisees and 400 support staff based from our global headquarters located near the Trafford Centre in Manchester and globally in our 6 international offices.

The business is growing quickly and has a huge opportunity for further growth predicated by delivering both world class levels of people engagement, development and support and world class leading levels of customer retention, loyalty and advocacy.

The Company’s culture is based on caring and it has a clear leadership mantra of inspiring people to a future without limits and people behaviours centred around Focus, Pace, Execution, Innovation and continuous improvement by encouraging feedback at all levels.

Your New Role

Travel Counsellors are recruiting for a Business Development Manager (Corporate Travel) to support the company’s growth by means of securing New Business opportunities. TC’s clients cover every sector, both nationally and globally. New Business wins will range from £50,000, up to £3m. It is essential that the new BDM has experience with securing new business travel accounts and has the skills to Account Manage them during their transition and throughout the first 12 months of provision. Managing the full sales cycle including sourcing leads, identifying the client requirements, presenting/meeting, closing, implementation and handover, and nurturing the client.This is an exciting opportunity for someone with natural ambition, limitless thinking, a positive mind-set working within a company with a fantastic culture that always puts our customers, Travel Counsellors and our people first!

Here's What You Can Expect to be Doing

• Generating new leads
• Cold calling key decision makers
• Attending networking and key corporate business events
• Visiting prospects at their offices
• Maintaining a strong relationship with won accounts through regular contact and meetings
• Supporting the wider corporate travel team, and Corporate Travel Counsellors
• Communicate to Travel Counsellors the strength of the sales team to capitalise on TC generated leads
• Continual growth of your lead network through events and LinkedIn activity
• Work closely with the account management team to ensure any defected accounts are re-won immediately
• Work with the sales training team to ensure process is continually streamlined and standards are high

What you'll need to succeed

• ESSENTIAL - Proven Travel industry experience gained from either a previous Sales/Account Management or Operations role 
• Proven track record in securing new business and wider business development
• Ability to exceed targets, having had above average experience with outbound sales
• Excellent communication skills and have the ability to adapt style of communication to suit the audience or individual
• Highly engaging with a client focus
• Tenacious, self-motivated and confident
• Dynamic and able to operate at a fast pace
• Excellent presentation, communication and negotiation skills
• Excellent knowledge of the business travel arena inclusive of competitors
• An understanding of our model and how it differs to the wider TMC community
• A professional but likeable personality that Travel Counsellor franchisees will warm too
• Good knowledge of CRM systems

What you'll get in return

• Flexible working
• Costco membership
• Free breakfast and fruit every day
• Trafford Centre discounts
• 25 days holiday
• Charity days
• Free parking
• Annual bonus