Spanish speaking Associate Director - International Financial Lines D&

Willis Towers Watson
09 Nov 2019
07 Dec 2019
Multi lingual
Contract Type
Full Time

Location - London
Competitive Salary
Closing date - 4 December 2019

The Role

The ideal candidate will have significant prior experience of placing financial
lines insurance for a range of industries and sectors (ideally; within the role
they will have the responsibility of supporting a portfolio of clients and
prospects with accountability for retention of clients, new business
development, client strategy & market placement.

They will manage and develop client and Willis Towers Watson relationships and
grow the portfolio within the business unit. The person will be joining a very
successful and dynamic team and therefore we're seeking attributes in a
candidate that will add value to this strong team.

FINEX is the specialist team within Willis Towers Watson focusing on placing
Directors & Officers Liability, Professional Indemnity, Pension Trustee
Liability, Prospectus Liability and Crime Insurance. This role is within the
Directors and Officers / Management Liability Practice.

Client Relationship Management
    with colleagues to
    understand the clients' business and risk management needs and look for
    solutions to deliver those needs through the provision of ongoing service Understand,
    apply and where necessary explain the BU policies and procedures Draw
    on expertise within specialist technical teams within the BU and across
    the Group for clients as required Determine
    appropriate solutions, structure, price and placement strategies that meet
    the clients' needs and deliver profitable business for a range of clients
Placement Management
    compliant processing of contracts as per FCA and contract certainty
    requirements Assist
    with loading of data into the relevant Willis Towers Watson Systems
Operational and Service Delivery
    and deliver the end to end ongoing client service, adhering to
    standardised policies, procedures and service standards Support
    the BU in accurate budgeting, forecasting and tracking of revenue Deliver
    high levels of client service support in line with standard operating
    procedures Communicate
    effectively with clients, associates, markets and others where appropriate
    to maximise service delivery levels Working in the development
    of service plans that define the engagement and timing of engagement with
    the client Manage
    KPIs/SLAs to ensure targets are met Ensure
    adherence to Group policies, procedures and all regulatory requirements

The Requirements
    Full Proficiency/Native Spanish
    speaking is essential Preferably educated to A-level or relevant industry experience Extensive working experience within financial lines Proven high levels of client service Proven sales track record Practical knowledge of supporting account development and
    appropriate tools to achieve this aim Good communication skills Experience of working with and adhering to processes and systems to
    support client service delivery In depth knowledge of Financial Lines products and corresponding
    financial and client sectors.
Equal Opportunity Employer

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