Hospitality Duty Manager

Recruiter
Anonymous
Location
Lancashire
Salary
Competitive
Posted
08 Nov 2019
Closes
06 Dec 2019
Contract Type
Permanent
Hours
Part Time
Hospitality Duty Manager - Luxury retirement living development
Part time, approximately 28 hours per week. GBP13 per hour. 6 positions available.
Adlington Management Services (AMS) is an innovative specialist manager of high-quality retirement accommodation with care, typically comprising of multi-storey privately owned apartments. The company is part of the multi-award-winning developer Adlington, which is part of the respected Gladman Group with over 30 years of development experience.
The company is seeking 6 highly motivated and enthusiastic Duty Managers with great interpersonal and communication skills to support the overall management of its latest development. Exclusively for the over 65s, The Cottons is comprised of 57 luxury retirement apartments located in the charming town of Ramsbottom.
All of the luxurious apartments benefit from their own balcony or patio and owners will enjoy the use of a stylish lounge, table service restaurant serving breakfast and lunch daily, coffee lounge, activities studio, therapy suite, hairdressing salon and an en-suite guest room. The development is easily accessed by car, with great road links to the M66.
What will this role of Hospitality Duty Manager entail?
As the Hospitality Duty Manager, you will support the General Manager with the day to day running of The Cottons, making sure high levels of support, catering, maintenance and administration are delivered.
Working as part of a team of 6 Duty Managers, you'll welcome homeowners to their new home and help them to settle into the new community, supporting the creation of social and group activities to enhance their lives. You'll also provide a front of house service to welcome visitors and contractors as they visit, and deal with any emergencies that arise in a calm and professional manner.
What will I need in order to be considered for this Hospitality Duty Manager role?
* Proven duty manager or similar management experience, ideally gained within the hospitality or housing services sector
* Strong leadership, communication and customer service skills
* Excellent organisational skills
* Ability to deal with complex issues, prioritise workload and work effectively under pressure
What will I receive in return?
As the Hospitality Duty Manager, you'll receive a pay rate of GBP13 per hour (approximately GBP18,928 per year for 28 hours per week plus a range of benefits including 24 days annual leave inclusive of bank holidays; 6% employer pension contributions.
You'll be employed on a permanent, part time contract, working approximately 28 hours per week, which will include weekends, on a 4-week rolling rota. Flexibility will be required to meet business needs. Shifts are as follows:
Early: 7am to 3pm.
Late: 3pm to 10pm.
You will also be required to sleep over at the development as part of your hours, to ensure you're on hand in case an emergency arises, with shift times of 10pm to 7am.
All applications for this Hospitality Duty Manager vacancy are to be submitted online, and strictly no agency calls or agency CV submissions