Digital / Tools (Procurement & SRM) Lead

Legal & General
08 Nov 2019
15 Nov 2019
Contract Type
Full Time

    Company Info

    Working here is about being there for our customers; we're available should the worst happen and we work together to enable social and financial equality across the UK. But it's also about you -how you develop and what you can achieve. We'll help your talent thrive in an environment where you'll be supported to work flexibly and autonomously, sharing in our success and rewarded for a great performance with a generous benefits package.

    Department Info

    From HR and Digital teams through to Group Finance, Procurement, Risk and Corporate Comms - our Group functions support our businesses across the UK and abroad. Delivering essential services and activities that have a real impact on our business and our customers lives, we enable our people to do what they do best, contributing to delivering a great customer service, profitability and strategic growth.

    We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender identity or age.

    Job Duties

    The role owns and drives digital adoption and strategic change in relation to group wide Procurement and supplier management (GPSM) activities ensuring alignment with the GPSM Vision and Strategy, operating as a change agent and thought leader to identify continuous opportunity to develop and improve GPSM digital tools and adoption.

    The role is also responsible for maintaining and maximising ROI on existing GPSM sourcing, procurement and Supplier management tools, and will maintain and develop GPSM digital operations and performance as well as providing and supporting reporting and MI requirements.

    Principal accountabilities:

    Create a clear and innovative digital pathway / strategy and work with the Procurement and SRM leads to drive positive digital change and grow adoption of tools.

    Ensure current tools remain operational and fit for purpose to ensure GPSM and the Procurement Centres can continue to operate and remain fully functional.

    Provide Reporting and MI functionality, material and regular reporting (Spend, Monthly reports, Board reports) to the GPSM team as required to support monthly reporting as well as wider Resources Board reports and add hoc strategic project reporting.

    Own the SRM and Partner engagement activities with GEP Smart to ensure on-going operational stability and to ensure L&G maximises the benefits from the tools and is engaged at a strategic level with GEP regarding innovation and piloting new technologies and modules.

    Maintain market knowledge and awareness and network with wider industry thought leaders, supplier and stakeholders and bring this Digital value back into the L&G digital procurement pathway, vision and strategy, in turn working with the CPO and the wider GPSM team to enhance existing and develop new proactive activities, policies and handbooks to materially drive forward benefit to the way we digitally manage and engage with suppliers as well as drive internal and external compliance.

    Own the GPSM elements of Oracle I procurement - Liaising with internal technical teams, driving improvements to the system as well as progressing adoption, enhancements and maintaining a training program and helpdesk. Driving forward automation of P2P processes, enhancing reporting and looking for synergy with Smart and other tools.

    In all situations where suppliers provide goods and services directly to our external customers, ensure that procurement activity and supplier relationships managed by GPSM are managed in line with Legal & General's Customer Experience and Treating Customers Fairly Policy.

    To take the lead in all matters with regard to the management of employees, ensuring that management discretion is used in a consistent manner and that the area follows the Group's policies and procedures including the Partnership Agreement to maximise business performance.

    Skills Required

    Degree / MCIPs / IACCM ideal but not essential or ability to demonstrate equivalent experience and deliverables working at this level / scope.

    Awareness of Procurement / SRM process ideal but not essential

    Knowledge of Procurement Tools such as GEP Smart and Oracle or similar ideal but not essential

    Experience of project management / change methodology

    Digital experience

    IT literate

    Strong digital skills and awareness of Procurement / SRM or similar business type processes

    Change management experience and skills

    Strong stakeholder management and engagement skills

    Attention to detail but also sees the bigger picture

    Creative and innovation focussed


    Ability to create and drive digital strategy and pathway

    Emotional Intelligence and ability to deal with conflict and resistance that comes from change

    Problem solving skills

    Strong leadership and communication skills


    Whatever your role, we reward ability, performance and attitude with a package that looks after all the things that are important to you. Our employees have a wide range of benefits including a generous pension scheme, life assurance, 30 days' holiday, private medical insurance, performance related bonuses, discounts at both a huge range of high street stores and our own great products, as well as a 12% car allowance scheme, your hard work will be rewarded when you join us.

    For further information about the role, please contact Lynn Morriss, UK Resourcing Lead, at

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