Project Team Manager

XPS Pensions Group
Newcastle Upon Tyne
07 Nov 2019
05 Dec 2019
Contract Type
Full Time

The Role

Key responsibilities:

Assisting or where appropriate leading the provision of pensions project services for the assigned XPS Administration client portfolio.

Overseeing day to day management of client relationships with trustees and corporate clients, and participation in trustee and client meetings where applicable. Taking a proactive stance to gain an extensive knowledge of assigned project portfolio to ensure client confidence, credibility and trust. Reacting to clients' needs in a positive manner, but maintaining the commercial interests of the business.

Active participation in XPS Administration's marketing initiatives, new business activities, attending new business pitches and company events. Seeking opportunities to generate additional income from existing project portfolio.

Providing expert project solutions; keeping abreast of technical and legislative developments within the pensions industry.

Ensuring projects are fully scoped, costed, monitored and completed in line with customer and legislation requirements.

Involvement in the scrutinising of project work of other less experienced team members.

Taking responsibility for all aspects of project billing. Ensuring all recorded project time is billed or accrued by the monthly deadline, all chargeable work is correctly recorded on the time recording system and billed as soon as possible, and all bills are issued and payment received on time.

Disseminating information to team members on project delivery objectives and targets for assigned projects. Presenting of technical matters at team meetings.

Leading non-client activities, conducting internal audits, being alert to potential improvements in processes, quality improvement and implementing changes. Ensuring Governance tracking measures (for example central spreadsheets, error logs etc.) are updated promptly.

Assuming responsibility for total project delivery management for the designated team, including workload allocation, prioritisation and ensuring delivery in line with client expectations and legal timescales. Holding regular workflow meetings with senior team members to manage progress and resolve any issues.

Identifying team objectives or other necessary changes in line with business needs.

Positively contributing to regular management meetings, implementing any recommendations or decisions made in terms of working practices, resourcing, efficiencies and dissemination of communications to more junior staff.

Formal staff management responsibilities including areas such as; conducting appraisals, setting individual and team objectives, handling HR, performance management issues and recruitment related activities as and where required.

Formal responsibilities for mentoring, training, coaching and developing of pensions project team members. Ensuring adherence to company policies and working procedures.

Your Skills and Experience

Pensions knowledge and experience is advantageous but not essential.

Proven experience in formulating and writing project scope proposals, preparing and delivering to clients and subsequent client negotiations.

Experience of operating within and contributing to a compliant framework, and a strong understanding of quality standards.

Previous line management experience is required, including appraisal process, HR issue management, performance management and recruitment related activities.

IT proficient, in particular Microsoft Word, Excel, Outlook & PowerPoint.

Good academic record including Maths and English to GCSE or equivalent qualification (minimum Grade C).

You will ideally have PRINCE 2 or an equivalent qualification in project management.

Proven leadership proficiency - both mentoring and motivating.

Interpersonal and communication skills required to inspire, motivate, lead and manage a diverse team of professionals from trainee to senior consultant levels.

Resilience and the ability to work under pressure.

Strong numerical, analytical and problem solving capabilities.

Being a good and enthusiastic team player.

A high degree of organisation with the ability to plan and prioritise workloads.

A strong results oriented commercial and professional focus.

Confidence in dealing at a senior level and have a creative and forward-thinking approach.

An ability to recognise the need for a customer focused approach to their service delivery both in terms of quality and exceeding customer expectations.

Well-developed project management skills and the ability to see projects/tasks from concept through to completion within given timescales.

We offer an attractive reward package, typical benefits can include:

Competitive salary

Participation in Discretionary Bonus Scheme

25 days holiday

Pension Plan

Flexible Benefits Scheme to support you in and out of work, helping you look after you and your family covering Security & Protection, Health & Wellbeing, Lifestyle

Life Assurance cover

XPS Rewards (offers discounts and savings from retailers and services providers as well as offers available via phone)

Interest free season ticket loan

XPS Pensions Group is an equal opportunities employer and positively encourages application from suitably qualified and eligible candidates regardless of sex, race, disability, sexual orientation, religion or belief.

It is XPS policy that an appointment is conditional on the following requirements and will be withdrawn without compensation if any of these conditions are not satisfied: Employment references (FIVE years), Employment gap verification (> 1 month), Adverse financial history (Detailed), Identity verification and Right to Work confirmation, Sanctions/anti-terrorism, Basic DBS Disclosure, Retro employment checks every 2 years

XPS Pensions Group is an equal opportunities employer and positively encourages application from suitably qualified and eligible candidates regardless of sex, race, disability, sexual orientation, religion or belief.

Please note we reserve the right to close our vacancies early.