Pensions Technician

About the Company XPS Pensions Group is the only UK pensions specialist listed on the UK main market. We are actuaries, consultants and administrators working to protect and enhance the benefits of hundreds of thousands of pension scheme members. We provide a positive working environment with an emphasis on training and development and we put relationships at the very heart of our business. You can expect an exciting and fulfilling career in a growing business and an industry that provides a consistent challenge. Your ambition is our ambition. Our Values Our values are at the heart of everything we do, the shared spirit that makes us one team. Wherever you are and whatever you're doing, it's the way you do it that makes you XPS. You will be expected to be:

• Ambitious

• Expert

• Agile

• Helpful, and

• Do the right thing

About the Business Area/Department

The Pensions Technician will join the Middlesbrough office and play a key role in delivering the technical support across all functions within this busy unit which deals with Public Sector Pension Schemes. The post holder will be expected to help shape and drive the direction of the technical team and more specifically ensure that individual projects are delivered.

This post will require the holder to pass the Non-Police Personnel Vetting Level 3 requirements.

Main duties and responsibilities

Job purpose summary

Reporting to the Technical Manager, the successful applicant will be responsible for providing guidance to both the Middlesbrough office, and to Public Sector clients, relating to scheme rules / requirements and overriding legislation.

Key responsibilities & accountabilities

Build and maintain good relationships with clients

Liaison with Actuaries and Benefit Consultants on legislative matters.

Act as a focal point for all technical queries

Ensure compliance with scheme rules, industry regulations and pensions legislation

Provide expert advice and guidance

Assess technical pension issues and provide specialist expertise to team members and clients

Contribute to the design and development of new approaches and solutions in line with business and/or client needs

Establish and maintain process for managing and administering sufficient quality controls

Apply and revise as required process to ensure continued accuracy and quality of calculations and external communications

Provide guidance and coaching to team members

Ad-hoc activities as determined by the business.

Presentation of training seminars and programmes to scheme members, pension's administration staff or client's staff as required.

Assist in production of office procedure documentation, training manuals and other documentation as required.

Attendance at various user groups as a representative of the company where required.

Liaison with system suppliers and other relevant organisations.

Forward planning to ensure that sufficient resources are available to deliver a multitude of ongoing projects;

Raise the profile of XPS Administration in the Public Sector by contributing to local and national forums and debates;

Ensuring the full XPS Administration capability is understood and maximised as part of the sales strategy;

Job Requirements

Essential

Right to work in the UK

Have a broad range of communication and influencing skills

Attention to detail and the ability to challenge third parties when required

Confident, self-motivated and very organised

Ability to see through complex processes to identify opportunities to improve

Able to work towards tight and urgent deadlines

Package Details We offer an attractive reward package, typical benefits can include:

• Competitive salary

• Participation in Discretionary Bonus Scheme

• 25 days holiday

• Pension Plan

• Flexible Benefits Scheme to support you in and out of work, helping you look after you and your family covering Security & Protection, Health & Wellbeing, Lifestyle

• Life Assurance cover

• XPS Rewards (offers discounts and savings from retailers and services providers as well as offers available via phone)

• Interest free season ticket loan

It is XPS policy that an appointment is conditional on the following requirements and will be withdrawn without compensation if any of these conditions are not satisfied:

• Employment references (FIVE years)

• Employment gap verification (Greater than 1 month)

• Adverse financial history (Detailed)

• Identity verification and Right to Work confirmation

• Sanctions/anti-terrorism

• Basic DBS Disclosure (online process through DDC)

• Retro employment checks every 2 years

XPS Pensions Group is an equal opportunities employer and positively encourages application from suitably qualified and eligible candidates regardless of sex, race, disability, sexual orientation, religion or belief.

Please note that we reserve the right to close our vacancies early.