Regional Account Manager

Regional Account Manager

Full Time - 35 hours per week

Committed to supporting individuals who face multiple barriers to employment, we transform the lives of disabled people and those with health conditions through sustainable employment. We do this by equipping them with the skills and confidence they need to enter or return to work, and empower organisations to support their disabled colleagues and improve workplace wellbeing. In 2015, Remploy's employees entered a joint partnership with MAXIMUS UK.

Job Summary

To manage, and develop strong relationships with employer organisations in order to generate sufficient quality opportunities within a specified geography. Enabling the service to achieve agreed objectives in line with account, and overall business plans.

Job Description Summary

To manage and develop local relationships with employers to ensure agreed levels of appropriate, ring fenced opportunities for Remploy and other specialist partners are achieved; - Maintain strong relationships with the Regional Business Development team, join negotiations at an agreed stage to gain a strong knowledge of new employer opportunities and delivery expectations. - Work with National Account Management team to fully understand regional employer opportunities and delivery expectations linked to existing national employer partners. - Work with employers to establish and agree regional/local account plans. - Have overall accountability for delivery of agreed plans, and the incremental growth in volume, quality and conversion rates of employment opportunities. - Be the single point of contact for all relevant employer enquiries/requests for advice and guidance. - Enable all delivery partners to maximise opportunities within a set geographical area to meet and exceed their job entry targets by: - Ensure the teams have foresight of opportunities to enable them to plan their pipeline development - Work with the teams to ensure they have a strong understanding of employer requirements. Fully understand agreed processes, and have access to the required toolkits to prepare and submit successful, sustainable candidates. - To work with the ROM, Remploy Branch Managers, and the Remploy fulfilment team to develop the business plan for the region, and coordinate external specialist supply requirements. - Work with employer partners to ensure they are fully ?disability confident?, and provide support around the disability agenda: - Provide accurate information around any disability related enquiries - Ensure that all employers are aware of the full portfolio of products, and services on offer, enabling them to make use of them on a free/paid for basis. - Ensure accurate reporting of all activity and output by: - Capturing all actual and planned activity using the CRM system - Ensuring all other systems are kept fully up to date (e.g Affinity) to provide accurate recording of performance across the region.

Job Description

Demonstrable experience of achieving and exceeding targets - Extensive experience of customer relationship development. - Customer focused with a strong commitment to customer care. - Significant experience of delivering successful plans to agreed timescales - Excellent communication skills with the ability to adapt to a wide range of communication and learning styles - Demonstrable influencing skills that promote commitment and action. - Ability to manage conflicting objectives and demonstrate strong negotiation skills to resolve any issues. - Strong completer/finisher with the ability to plan and organise people, workloads and business plan to meet challenging targets and deadlines. - Strong problem solving skills - Strong team player with a positive and flexible approach to both work and colleagues. - Ability to travel independently within an agreed geography DESIRABLE - In depth knowledge of the disability agenda - Ability to deliver training to a wide audience - Knowledge of a variety of employment sectors with the designated geography