Customer Service Adviser

Barnstaple, Devon
£18,500 – £19,500
01 Nov 2019
13 Nov 2019
Contract Type
Full Time

Customer Service Adviser x 2 posts

Post 1 – Permanent

Post 2 – Fixed Term contract till 31 December 2020

Salary: £18,500 – £19,500 pa depending on experience, rising to £21,200 after successful completion of probation period 

Hours: 37 per week

Based: Barnstaple

Job Share will be considered.

As a member of the Customer Care Team you will be the first point of contact for customers, ensuring queries (whether by phone, in person, or in writing) are dealt with in a positive, professional and helpful manner. You will be responsible for resolving issues or effectively signposting customers to specialist teams and partner agencies.

To be successful you must be able to respond to changing priorities and meet challenging deadlines. You will be self-motivated with the ability to prioritise you own workload and progress new initiatives.

To apply, please download an application pack from the website. 

Please note, applications must include a completed North Devon Homes application form. If you continue without completing our form your application will not be considered and your application may not be acknowledged.

Closing date: 10am, 13 November 2019

Interviews and testing: Tuesday 19 November and Wednesday 20 November 2019

A Basic DBS check is required for these posts.