Up to £23,102 per annum
Part Time (21 hours per week across a minimum of 3 days)
Fixed-term (maternity cover for 12 months)
Our client is a vibrant, growing housing association specialising in enabling independent living. As a major builder, they provide a range of new homes of all types of tenure to meet the needs of their current and future customers in Essex, Suffolk and beyond.
They have an exciting opportunity for a Compliance Administrator to join their team in monitoring the process of compliance with routine servicing.
You will be responsible for providing administrative support to ensure that they adhere to the regulations within their landlord responsibilities. You will assist with the end to end process from raising orders for services to completing accident/insurance claims and recording certification. You will proactively carry out reporting, providing monthly statistics to inform of current performance.
The ideal candidate for this role will have worked within a similar role so will have a good understanding of landlord health and safety requirements as well as administrative systems and performance management. Educated to GCSE level or equivalent in Maths and English, you will be IT literate with a good working knowledge of Microsoft Word, Excel and database maintenance. A confident communicator, you will be customer focussed with the ability to work well with a range of contractors/service providers as well as internal staff at all levels. You will be well organised, self-motivated and will have a flexible approach to your work.
They pride themselves on building and maintaining strong relationships with their customers and colleagues to ensure they offer a “One Colne” approach in all that they do. If you have a proven track record in improving customer satisfaction and placing the customer at the heart of the business, they want to hear from you.