Pensions Technician

Reporting to the Technical Manager, the successful applicant will be responsible for providing guidance to both the Middlesbrough office, and to Public Sector clients, relating to scheme rules /requirements and overriding legislation.

The role:

Build and maintain good relationships with clients

Liaison with Actuaries and Benefit Consultants on legislative matters

Act as a focal point for all technical queries

Ensure compliance with scheme rules, industry regulations and pensions legislation

Provide expert advice and guidance

Assess technical pension issues and provide specialist expertise to team members and clients

Contribute to the design and development of new approaches and solutions in line with business and/or client needs

Establish and maintain process for managing and administering sufficient quality controls

Apply and revise as required process to ensure continued accuracy and quality of calculations and external communications

Provide guidance and coaching to team members

Ad-hoc activities as determined by the business

Presentation of training seminars and programmes to scheme members, pension's administration staff or client's staff as required

Assist in production of office procedure documentation, training manuals and other documentation as required

Attendance at various user groups as a representative of the company where required

Liaison with system suppliers and other relevant organisations

Forward planning to ensure that enough resources are available to deliver a multitude of ongoing projects

Raise the profile of Administration in the Public Sector by contributing to local and national forums and debates

Ensuring the full Administration capability is understood and maximised as part of the sales strategy;

The person:

Right to work in the UK is essential

Previous pensions experience is essential for this role
Have a broad range of communication and influencing skills

Attention to detail and the ability to challenge third parties when required

Confident, self-motivated and very organised

Ability to see through complex processes to identify opportunities to improve

Able to work towards tight and urgent deadlines