Trainee Neighbourhood Officer / Tenancy Management Officer

2 days left

£24,200 – £26,000
31 Oct 2019
15 Nov 2019
Public Sector
Contract Type
Full Time

Trainee Neighbourhood Officer / Tenancy Management Officer

Bredbury, Stockport

Salary: £24,200 – £26,000

Hours of Work: 35 hours per week Monday - Friday

18 Months FTC (with the potential to be made permanent)


Are you keen to start or progress your career in housing and are passionate about delivering a service with the customer at the heart of what you do? If so read on…


You’ll be joining the Neighbourhoods Team in our clients South Manchester region and will be responsible for maximising income and providing a responsive customer service to ensure their neighbourhoods are clean, safe and sustainable. You’ll be provided with off the job training helping you secure Chartered Institute of Housing Membership as well as vocational training and coaching from their established Officers, Managers and their Training programmes.


Throughout your 18-month training programme you be at the heart of their communities championing their customers needs taking ownership of a small patch of properties designed for you to have hands on experience of Neighbourhood Management. You will embrace their collaborative working style, learning from their other teams, helping to deliver a first class service on a range of tenancy management issues. Your effective communication skills and ability to understand with empathy the diverse needs of their customers will be key.


As the Trainee Neighbourhood Officer you will be suitably experienced, flexible and adaptable with strong problem solving skills, you’ll be highly motivated, innovative and driven to ensure their neighbourhoods are attractive places to live. You’ll also be team focused with the ability to communicate with colleagues, customers, partners and external agencies in line with their high performance culture.


Following successful completion of your 18-month training programme there will be the potential to move into a permanent Neighbourhood Officer role with a wider patch and greater responsibilities.


You’ll be based at their Office in Bredbury, Stockport. Their agile style of working means, while ensuring the needs of an area office are met, their staff are able to be flexible in their approach and working hours in order to create a healthy balance between work and everyday life.


Our client offer an excellent benefits package including a company pension scheme, life assurance, employee assistance programme, flexi time and 25 days holiday plus bank holidays.


Closing Date: 5pm on Friday 15th November 2019

Interviews: Monday 25th November 2019

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