Key Account Manager - Energy

CUSTOMER KEY ACCOUNT MANAGER - UTILITIES

LEEDS

One of my well-established National Utilities clients has a new opportunity due to growth for an experienced Key Customer Account Manager.

I will need you to haveexperienced managing customer accounts within Utilities, this is a requirement for the role as you will need industry knowledge of B2B Utilities.

You will be the clients Main Service Contact for Huge National Key Accounts advising on additional services and improvements to contracts and services this company additionally provide - this is a very challenging customer account management role.

This role is managing existing client key accounts throughout the UK and maximising on business through excellent delivery of customer service and service account management. This is a great opportunity for you if you enjoy building and maintaining customer relationships. You thrive and enjoy the pressure that comes with working in a Utilities B2B environment.

The position involves managing complex B2B contracts, analysing service delivery, first point of contact with all contract customers, seeing though all account issues to resolution for the customer, customer retentions, installations liaising with engineers, enquiries with all billings and contracts, liaising with suppliers, negotiating and invoicing customers regarding their accounts.

Working well under pressure as you know comes hand in hand with this type of position, if you thrive working in a busy environment and react well to finding solutions for customers then I would really like to speak with you.

Negotiating the most competitive prices and terms for existing customer requirements.

Your high attention to detail and positive attitude would be welcomed with this client along with excellent administration and communication skills.

A competitive salary is offered dependant on experience with a great holiday allowance, full product training, free on-site parking and pension.

I look forward to hearing from you, thank you for taking the time to apply.

Lisa Farr

Regional Permanents Consultant - Leeds

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