3 days left

25 Oct 2019
22 Nov 2019
Contract Type
Full Time
Are you looking for a new challenge and have a passion for customer service? Then we are looking for people like you to join the Ballymore family. Can you deliver a 5* customer experience to our residents and visitors in our prestigious development at Embassy Gardens in a vital front of house Concierge vacancy? Ballymore Group, who pride itself on providing a "best in class" service now offer you a fantastic opportunity to excel and go the extra mile.

Your role will include:

* A mixture of days and nights on a rota basis

* To provide a quality service to the residents with job tasks and individual requests dealt with in an efficient and timely manner.

* To assist with the security of residents and the building at all times, ensuring that the safety of all residents and visitors is maintained.

* To ensure that all requests & enquiries to the Concierge Department (both in person and by telephone) are dealt with efficiently in a timely and professional manner.

* Meeting and Greeting all residents, guests and clients

* Signing In/Out all cleaning and contractor personnel using the relevant timesheet and issuing visitor badges.

* Correct reporting of any security / health and safety issues

* Correct reporting of any incidents or complaints

* Issuing of keys only to the correct personnel / residents, strictly checking that the appropriate authorisation & disclaimers are in place

* Receipt of all postal & courier deliveries on behalf of residents & the estate, and the safekeeping and recording of same. Registered delivery/ valuable items to be secured in safe, ready for collection

* Maintain confidentiality at all times concerning the residents and business of Ballymore.

* Be able to give a clear and precise handover at the end of your shift, highlighting all events that happened and forthcoming events.

To apply please send a current copy of your CV for consideration