Regional Facilities Manager
Position - Regional Facilities Manager
Location - Powys / Ceredigion
Reporting to - Senior FM
Typical Duties
* To work collaboratively as a team with the Senior FM, Compliance and Performance Manager, the Finance and Contracts Officer and other Regional FMs to ensure a consistent and standardized approach across the estate.
* To manage an internal team of maintenance technicians, the Courier Service and regionally manage, control and monitor the hard and soft FM contract.
* To provide local supervision and manage workload of direct reports.
* Ensure responsive and high-performing service delivery at all times.
* Effective management and control of budgets within delegated financial responsibility.
* To have the relevant technical knowledge of building related issues to inform a proactive or reactive decision or action.
* To conduct regular facilities service audits to inform the checking of KPI as required for the purposes of regulating compliance and informing continuous improvement.
* To act as first point of contact for all Estates related issues within the relevant territorial areas.
* To oversee and report on general condition of properties highlighting maintenance requirements.
* To actively manage and monitor compliance, planned and reactive maintenance.
* To be the general point of contact for all external contractors attending territorial sites, arranging access as required.
* To act as the first point of contact for Contractors working on site, issuing permits wherever possible
* To supervise and audit all work undertaken by external contractors ensuring that work is conducted professionally and as per health & safety and other legislative and good practice requirements.
* To build up strong working relationships with customers and key points of contacts across the estate.
* To manage, motivate and develop direct reports staff.
* To manage the facilities management service across the estate via Performance Measurement System comprising a number of Key Performance Indicators.
* Attend meetings and advise on all maintenance matters including work in progress via formal or informal means with customers, colleagues and supply chain.
* Support and drive locally the Health Safety and Environmental improvement programme
Role Generic Tasks
* To be responsible for the management, development and provision of quality services through flexible tasking processes.
* To provide day to day line management of employees, including the proactive management of workplace health and wellbeing.
* To deal with employee conduct, performance and attendance matters in adherence to Force policy.
* To work with customers at the initial point of contact and have the responsibility for resolving queries.
* To prepare original reports and statistical returns to improve quality and performance and meet statutory and regulatory requirements
* To be responsible for specific budgets and ensuring expenditure is monitored.
* To implement ongoing training and development activity to up skill staff, promoting flexibility of deployment and resilience.
* To identify activities and processes that requires improvement to deliver change and enhance performance.
* To provide supervisory resilience during periods of absence/abstraction.
* To comply and act in accordance with relevant legislation, policies and protocols, including Code of Ethics, Personal Development Review (P.D.R), Equal Opportunities, Health & Safety, Management of Police Information, Data Protection and Information Security
Location - Powys / Ceredigion
Reporting to - Senior FM
Typical Duties
* To work collaboratively as a team with the Senior FM, Compliance and Performance Manager, the Finance and Contracts Officer and other Regional FMs to ensure a consistent and standardized approach across the estate.
* To manage an internal team of maintenance technicians, the Courier Service and regionally manage, control and monitor the hard and soft FM contract.
* To provide local supervision and manage workload of direct reports.
* Ensure responsive and high-performing service delivery at all times.
* Effective management and control of budgets within delegated financial responsibility.
* To have the relevant technical knowledge of building related issues to inform a proactive or reactive decision or action.
* To conduct regular facilities service audits to inform the checking of KPI as required for the purposes of regulating compliance and informing continuous improvement.
* To act as first point of contact for all Estates related issues within the relevant territorial areas.
* To oversee and report on general condition of properties highlighting maintenance requirements.
* To actively manage and monitor compliance, planned and reactive maintenance.
* To be the general point of contact for all external contractors attending territorial sites, arranging access as required.
* To act as the first point of contact for Contractors working on site, issuing permits wherever possible
* To supervise and audit all work undertaken by external contractors ensuring that work is conducted professionally and as per health & safety and other legislative and good practice requirements.
* To build up strong working relationships with customers and key points of contacts across the estate.
* To manage, motivate and develop direct reports staff.
* To manage the facilities management service across the estate via Performance Measurement System comprising a number of Key Performance Indicators.
* Attend meetings and advise on all maintenance matters including work in progress via formal or informal means with customers, colleagues and supply chain.
* Support and drive locally the Health Safety and Environmental improvement programme
Role Generic Tasks
* To be responsible for the management, development and provision of quality services through flexible tasking processes.
* To provide day to day line management of employees, including the proactive management of workplace health and wellbeing.
* To deal with employee conduct, performance and attendance matters in adherence to Force policy.
* To work with customers at the initial point of contact and have the responsibility for resolving queries.
* To prepare original reports and statistical returns to improve quality and performance and meet statutory and regulatory requirements
* To be responsible for specific budgets and ensuring expenditure is monitored.
* To implement ongoing training and development activity to up skill staff, promoting flexibility of deployment and resilience.
* To identify activities and processes that requires improvement to deliver change and enhance performance.
* To provide supervisory resilience during periods of absence/abstraction.
* To comply and act in accordance with relevant legislation, policies and protocols, including Code of Ethics, Personal Development Review (P.D.R), Equal Opportunities, Health & Safety, Management of Police Information, Data Protection and Information Security