Housing Support Worker

5 days left

9.32 - 9.55 GBP Hourly
25 Oct 2019
22 Nov 2019
Contract Type
Full Time
Would you like to join an award-winning, accredited charitable organisation, who work closely with vulnerable people to help them achieve a fulfilling life? We provide housing related support for homeless and vulnerable people, assisting them towards living independently.

We are committed to the safeguarding of children and vulnerable adults. The successful applicant will be subject to an advanced DBS check. We strive to be an equal opportunities employer.

We believe that all employees are the heart and soul of us. We want to invest in you, to ensure that you feel valued as we believe happy staff equals a happy workplace and this will contribute to a successful Charity. Why not join our team, all staff receive the following benefits:

24 days holiday increasing to 29 days with over 5 years' service. Bank Holidays are in addition to this.
Comprehensive induction training.
Access to award - winning training and development - My Learning Cloud.
Generous sick pay when 6 month probation is completed.
Free access to round the clock employee assistance program for advice and support Via Mindful Employer Plus.
Accredited Disability Confident Employer.
Staff Work Perks.We are looking to recruit a Relief Housing Support Worker in our Supported Housing North. To provide housing related support to service users to enable them to maintain their licence and to achieve their aspirations for independent living. This job description is generic and applies to all Housing Support Workers. The duties will be determined by the individual needs of the service users being supported. The context in which support is provided may vary according to the service users living environment and may include site based or floating support.

The hourly rate is GBP9.32ph, rising to GBP9.55ph after successful probation review. A 10% enhancement is paid for unsociable waking hours from 11pm to 7am. Sleepovers are paid at a rate of GBP50.00 per night. Hours to include some evening, bank holidays and weekend work.

This is a great opportunity to join our enthusiastic team!

Main Responsibilities:

Participate in the assessment of referrals, ensuring that good practice and equality of opportunity is followed.
Identify service users' individual support needs and through consultation and agreement with the service user (and where appropriate other agencies) devise and implement suitable action plans to ensure identified support needs are met.
From the date a service user moves in, ensure that the Move On Plan is used as a focal support for support sessions and, in particular, ensure that former tenancy arrears (if applicable) are addressed from month one.
Organise and provide appropriate support for service users leading up to their move on into independent living and liaising with the Resettlement Worker.
Ensure that service users have access to specialist support and, where appropriate, to liaise and work in partnership with relevant agencies and with the agreement of the service user, act as an advocate on their behalf.
Liaise with the Housing Administrator in order to monitor non-payment of accommodation charge and take prompt action in line with the agreed policy and procedure on arrears.
Ensure service users understand their licence agreement, their rights and obligations, and report any breaches to Team Leader/Service Manager.
Ensure that weekly health & safety inspections of service users' accommodation take place and that any issues, such as maintenance, damage etc. are addressed promptly and followed through.
Keep up to date with issues relevant to housing and support, welfare benefits and other relevant legislation.
This post may require some lone working. Our lone working policy requires that staff carry a service mobile and adhere to the lone working policy. Keywords: Housing Support Worker | Support Worker | Care | Supported Housing | Support Plans | Key Working | Mental Health | Alcohol | Addiction

Essential Skills

Experience of working in supported housing or a related field.
Ability to form and maintain professional working relationships with a range of individuals.
Excellent written, verbal and non-verbal communication skills.
Experience of forming and maintaining appropriate professional boundaries.
Good working knowledge of the welfare benefits system.
Experience and knowledge of key working systems.
Experience of involving service users in improving services.
Experience and knowledge of Health & Safety legislation and related issues.
Experience of accurately maintaining a petty cash system.
To be able to cover on a flexible rota to include some evenings, weekends, Bank Holidays and sleep-ins.
To currently hold or be committed to personal development through training leading to NVQ accreditation.

About Company

We have some of the most dedicated and enthusiastic staff and volunteers that you could ever meet - and if you're interested in helping vulnerable people to achieve their goals, there could be a place here for you too