Lettings Team Leader

3 days left

23 Oct 2019
20 Nov 2019
Engineering, Defence
Contract Type
Full Time
Lettings Team Leader


Up to GBP33,292.80 per annum plus car provision


An exciting opportunity has arisen for an experienced and motivated individual to join our client's Lettings Team as a Lettings Team Leader.

As a part of their Housing Services Team in the East region, they are looking for a person who can really 'make a difference'. Leading the Lettings Team, you will develop a culture that goes hand in hand with their Group vision and values.

Do you have a passion to make a real difference to organisational success? Well this may be the role for you.

The Role

Do you want to work for a company where you can make a difference?

Our client wants to deliver excellent Housing Services that foster positive communities, enabling them to offer great homes, provide great services and improve lives.

As a Lettings Team Leader you will:


Support their customer-centric Letting Service. This will involve driving the efficiency of their service, ensuring that all empty homes are processed from void through to move-in within required KPIs.


Advertise new properties, and allocate properties in accordance with the relevant Group and Local Authority policies and procedures to ensure a smooth lettings process to all their customers


Liaise with relevant local authorities to ensure their advertisement and allocation process of new lets is completed swiftly.


Uphold their key objective as a Lettings Team: to provide a customer-focused, succinct service that allows their customers to let their homes hassle free

As a values-led organisation, with values that include 'Push the Boundaries' and 'Fun and Fair', you can imagine the kind of communities they want to create for their customers.

About You

Their ideal candidate will have a strong customer focus to service delivery and a knowledge of working in the housing sector.

As a Lettings Team Leader you will:


Ideally have knowledge of Housing/Lettings Law and experience of practical application of legislation.


Pride yourself on delivering excellent services and placing the customer at the heart of everything that you do.


Have a real passion and appreciate the importance for making the communities they serve the best they can be, doing everything they can to improve the lives of their customers.

About Them

They are one of the leading housing groups in the Midlands and East of England, providing more than 23,000 homes and high-quality care and support services. With a clear vision to improve the lives of their customers and their colleagues through their shared values and integrated services, the Group has ambitious plans for the future and is always looking to grow.

You will be joining the organisation following the launch of their 2025 strategy, which concentrates on improving the lives of customers and colleagues by focusing on the areas of financial resilience and health and wellbeing.

Why Apply

Our client values and respects their people. They recognise that their success rests on the shoulders of committed staff so they want to make sure that everyone feels supported and appreciated. Being part of the Group means living their values. In it together, Heartfelt Service, Own it, Push the Boundaries and Fun and Fair. It is through their values that they will continue to shape the future, making a positive difference within their local communities and creating places where people want to live.

Benefits Package

They offer an attractive employee benefit package including generous annual leave, pension scheme and learning and development opportunities.

Vetting Requirements

This role is subject to pre-employment checks and conditional upon two satisfactory references (one from your current employer).

PLEASE NOTE: they can only consider applications from candidates who have the right to work in the UK. All shortlisted candidates will need to verify eligibility to work in the UK at interview. Proof must then be provided by day one upon successful candidature.

Equal Opportunities

Our client is an equal opportunities employer and positively encourages applicants that reflects the diverse communities they work with. They invite applicants to contact the employer to identify any additional support they may need during the recruitment process.

Closing date: Monday, 4th November (10:00AM)

Interviews: Monday, 11th November 2019