Learning Facilitator BLUL90065
(0.5973 FTE, Term time only)
Based at our Wandsworth campus, the Learning Facilitator will work in a frontline customer service role, joining the Learning Resources Team helping students and staff to use facilities and resources in our Learning Resource Centre. Delivering a high standard of customer service, you will help students on a diverse range of courses to find and use a variety of resources for their coursework, such as online resources, books and e-books.
This role would suit an individual who is qualified to Level 3 as a minimum and who has experience of working in a busy customer focused environment, delivering a high level of customer service. With excellent communication skills to allow you to handle enquiries, explain technical information and facilitate learning, you will have strong IT skills including Word, Excel, PowerPoint and email and be willing to undertake further training on a wide variety of internal systems, including the virtual learning environment and systems which support students to use their college IT accounts. Familiarity with learning resources centres and the ability to demonstrate an understanding of how they can promote learning would be an advantage.
Closing date for the return of a complete online application form is 11th November 2019
South Thames Colleges Group is an equal opportunities employer and is committed to safeguarding and promoting the welfare of children and vulnerable adults.
The South Thames Colleges Group is made up of Carshalton College, Kingston College, Merton College and South Thames College, which merged on 1 August 2017. South Thames Colleges Group is one of London's largest providers of post-16 education and training and is an ongoing and significant contributor to its local communities. We aim to put students' success at the heart of everything we do.
We are looking for hard-working and collaborative people who can join our team and help challenge our students to progress and achieve.
This is a Blue Octopus Recruitment Ltd vacancy who are operating as an employment agency. Once you have clicked to apply for this vacancy, we will then send you more information on the role including a copy of the application form via email.