People & Places Lead

£54,695 - £63,181 per annum
18 Oct 2019
11 Nov 2019
Contract Type
Full Time

People & Places Lead

Sutton, Surrey

£54,695 - £63,181 per annum

Permanent, Full Time (36 hours per week)


Managing over 6,000 council properties and almost 2,000 leasehold properties, our client is based in London's greenest borough in North Surrey. Following a commissioning review by their shareholder London Borough of Sutton, their management agreement has been extended for a further ten years, and they are delighted to have been given the opportunity to continue to manage housing on their behalf and now look to the future.


Their overarching ambition is for them to be a good landlord and make an effective contribution to the Council’s strategic objectives around employment, health and well-being and on increasing housing supply. As a key service provider in Sutton, they are breaking down the boundaries and silos internally and with their partners to deliver quality services, appropriate interventions, and sustain healthy successful households. Their approach to service delivery is simple, they have a generic offer that includes housing, asset management, repairs and external services into two place based teams. The key priority for their resident facing services being effortless, accessible, delivering successful outcomes within a value for money culture. To deliver this vision, requires a new skill set at senior level to strengthen the senior leadership team within the Operations Directorate.


They need an ambitious and inspirational leader to join them to support their three year transformation programme; inspire colleagues with their passion for social housing and customer service excellence. The right candidate will have a proven track record of achievement at senior level in social housing, desirable to be a member of a relevant professional body such as Chartered Institute of Housing and will be able to forge strong collaborative relationships with a wide range of key stakeholders to deliver successful outcomes for their residents.


You will be passionate about excellent customer service and training and developing knowledge in others. You will be an excellent communicator, able to influence across the business and have the confidence and professionalism to work with people at all levels. With experience of operating at a senior level in a housing context, you’ll have experience of budgeting, financial forecasting and reporting and a good understanding of housing and landlord regulatory compliance requirements.

Successful candidates will have access to a wide range of benefits;

  • 32 days annual leave, plus 8 statutory holidays
  • Local Government Pension Scheme
  • Simply Health medical cash plan
  • Modern and flexible working environment
  • Childcare vouchers scheme
  • Recognition Awards


If you believe you have what it takes to lead this vision for our client then they would love to hear from you.