Housing Officer

Housing Officer

Gloucester

£28,807 per annum (pro rata)

Permanent, Part Time - 18.5 hours per week

Our client is an independent housing association providing excellent housing management services to over 5,200 tenants and 260 leaseholders in Gloucester.

They are looking for a Housing Officer to provide a comprehensive estate and tenancy service in line with their policy. You will be responsible for letting properties, enforcing tenancy agreements and providing a responsive, visible and effective estate based service to tenants and leaseholders, including monitoring and maintaining the condition of the estate and communal areas.

You will work proactively with their teams and external partners to ensure the delivery of their Business Plan and Corporate Plan targets. Working directly with residents and their representatives, you will create sustainable tenancies through identifying support needs and work together to maximising income through benefit advice and where appropriate, signposting residents to external support agencies. You will ensure that the work that you carry out complies with all relevant legislation, regulations and case law.

The successful candidate will have proven experience in a similar role delivering housing services and as such will be able to demonstrate a good understanding of housing management process and relevant legislation. You will hold a technical housing qualification, such as level 3 diploma in Housing Management, and will be able to evidence proficiency in developing networks with external support agencies. You will be an excellent communicator with the ability to deal with difficult situations confidently.

In return, they offer excellent benefits including flexible working, town centre office with free parking or free bus travel, subsidised gym membership, Social Housing Pension Scheme, up to 24 days annual leave, excluding bank holidays, childcare vouchers and employee wellbeing package.

Our client is committed to equal opportunities and actively encourages applications from all sections of the community.