Manager - Veterans

Recruiter
Anonymous
Location
Gloucester
Salary
13.31 - 14.15 GBP Hourly
Posted
16 Oct 2019
Closes
13 Nov 2019
Sectors
Sport & Leisure
Contract Type
Permanent
Hours
Full Time
We believe that all employees are the heart and soul of us. We want to invest in you, to ensure that you feel valued as we believe happy staff equals a happy workplace and this will contribute to a successful Charity. Why not join our team, all staff receive the following benefits:

24 days holiday increasing to 29 days with over 5 years' service. Bank Holidays are in addition to this
Comprehensive induction Training
Access to award-winning training and development - My Learning Cloud
Generous sick pay when 6-month probation is completed
Free access to round the clock employee assistance program for advice and support Via Mindful Employer Plus
Accredited Disability Confident Employer
Staff Work PerksWe are looking to recruit a Full Time Home for Veterans Manager in Gloucester. You will be required to lead, manage and co-ordinate the accommodation and structured support pathway for veterans who are homeless with support needs and develop local community engagement and working partnerships with other agencies. The pathway comprises of the main supported home with office, any additional smaller homes, and life skills training, transitioning resettlement support and floating outreach support.

In particular, to act as the primary local point of contact/referral for the pathway co-ordinating allocations, structured support planning, skills development and progress reviews and build a supportive community ethos within the home. Providing direct supervision for the veterans support staff, pathway chaplain and volunteers to facilitate a co-ordinated approach to enable veterans to get their lives back on track.

Objectives:

Management of all aspects of the pathway and service ensuring that delivery of support is person centred and support outcomes are consistent, to an excellent quality in line with current legislation and Best Practice.
To work as part of the team ensuring that the services staffing levels are covered in line with Charity policy and veteran support plan requirements, including the involvement of volunteers and chaplaincy.
To embed the pathway into the local community and facilitate improved military and civilian integration to enable veterans to have sustainable independence when they transition from the pathway.
To work closely with the Care & Support Manager to ensure the smooth running of the day to day operation of the service and directly supervise and assist staff in the assessment, support planning, implementation and evaluation of support and carrying a small caseload as required.
Achieve agreed standards of service delivery in compliance with current legislation, and implementing quality assurance systems appropriate to the needs of the project. Encouraging veterans to be involved in the auditing of the service.
To ensure that all staff have an active training plan in line with Charity policy of continuing professional development and that statutory and other training requirements are met on My Learning Cloud to 90% within the first six months.
To directly line manage staff and volunteers. Monitoring staff and volunteer performance, providing appropriate supervision and mid-year and yearly appraisal.
To participate in the recruitment and induction of support staff and volunteers and ensure that all new staff attend the Charity Induction Training within the first month of starting employment.
In conjunction with the Care & Support Manager to play an active role in the setting of budgets and the implementation and maintenance of financial income and expenditure targets.Manager | Management | Veterans | Homeless | Vulnerable Adults | Charity | Support | Supported Living

Essential Skills

Understanding the needs of homeless veterans with support needs.
Understanding of current thinking in good practice in supporting people with complex and challenge needs.
Understanding of Health and Safety, Fire and other statutory legislation.
Be willing to embrace the Charities shared values and actively promote them in service delivery.
IT literate.
Understanding of needs & risk assessment and the support planning process.
Knowledge of relevant legislation and quality assurance standards.
Ability to, prioritise and to meet agreed deadlines.
An appropriate qualification or the willingness to work towards - i.e. NVQ Level 4 or equivalent.
Experience at a management level.
Experience of supported housing services, including housing management.
Articulate and motivational communicator both orally and written.
Ability to work on a flexible rota including occasional evenings, weekends and bank holidays. To be part of the 'on call' rota.All applicants are required to be a car driver with access to a reliable motor vehicle, with Business Insurance.

Desirable Skills

Experience developing and maintaining successful working relationship with other agencies both statutory and independent.
Experience of recruitment and selection of staff.About Company

We have some of the most dedicated and enthusiastic staff and volunteers that you could ever meet - and if you're interested in helping vulnerable people to achieve their goals, there could be a place here for you too

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