Credit Hire Claims Handler

Recruiter
Anonymous
Location
Tonbridge
Salary
21000.00 - 25000.00 GBP Annual
Posted
14 Oct 2019
Closes
11 Nov 2019
Sectors
Accountancy
Contract Type
Permanent
Hours
Full Time
Credit Hire Claims Handler

Salary - GBP21,000 to GBP25,000 DOE

Based in Tonbridge

Our large client based in Tonbridge are looking for several claims handlers across various areas of the business.

Job Responsibilities

* Ensure all Credit Hire Claims are processed and updated in a swift, accurate and professional manner in line with the company policy, customer requirements and time frames.

* Analyse case data and liaise with relevant departments to establish liability and validity of third-party claims.

* Gather, chase and send any witness evidence.

* To be able to handle all aspects of credit hire claims as a Non ABI GTA Insurer.

* To manage all aspects of Third Party Vehicle Damage and Third Party Property Damage claims present by a third party directly, via solicitors, insurers and accident management companies.

* Treat customers fairly and ensure that the customer receives world class customer service in accordance with industry and company guidelines.

Requirements

* Minimum 12 months Claims handling experience either in Credit Hire(desirable) or in Liability preferably in Motor Claims related role.

* Knowledge of the ABI GTA and how to deal with credit hire claims outside of the GTA Guidelines.

* Clear verbal communication skills; persuasive and assertive with proven negotiation skills.

* Having the ability to prioritise; recognising the importance and urgency to work to tight deadlines.

* Excellent spoken and written communication skills.

* Accuracy and attention to detail.

* Ability to work well under pressure and meet deadlines

Working within this role can bring many benefits such as a performance related bonus, shopping vouchers, employee of the month rewards and career development. If you would like to apply or have any further questions, please contact Neeve at Hills Consultants

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