Facilities Helpdesk Scheduler

24000.00 - 25000.00 GBP Annual + Great benifits
11 Oct 2019
08 Nov 2019
Contract Type
Full Time
The role as a Help-desk Scheduler will work closely with Contract Managers & Supervisors to ensure all Mechanical and Electrical works are scheduled and dealt with in a timely manner in accordance with the contractual requirements across all their London sites.

Client Details

The Client is an attentive and innovative organisation, specialising in delivery of high-quality facilities solutions to some of the most prestigious buildings in London and around London.


* Schedule PPM and reactive works in a timely manner ensuring contractual KPI's are met

* Logging and assigning jobs on our CAFM systems and ensuring our clients systems are continuously updated

* Liaising with appropriate parties (both internal and external) to provide necessary updates and supporting documentation when requested. Issue purchase order when required

* Carry out regular analysis of current PPM regime to identify current trends and patterns to achieve effective delivery of engineering resource

* Work with the management team to discuss and implement appropriate courses of action

* Ensure CAFM systems are up to date at all times, extracting key information when requested

* First point of contact for engineers and Contract Managers regarding scheduling queries

* Carry out general administrative duties in line with the departmental policies & procedures

* Undertake any 'ad hoc' duties as requested by the Management team


Keen awareness of customer focus and brand image

Experience of purchasing and managing supplier delivery

Technical knowledge within the M&E industry essential

They must be able to adapt with different personalities within the team.

Excellent communication skills at all levels
Experience of CAFM systems would be beneficial
Prioritisation skills
A flexible and adaptable approach
Calm, meticulous and organised
Communication - giving and receiving key information to improve company performance
Professional and technical - functional skills and experience required
Innovation - creates new approaches to workJob Offer

The successful candidate can expect a salary in the region of GBP25,000 plus benefits.
Being able to work in a great office environment.
Chance to work for a Leading services provider