Facilities Helpdesk Scheduler

Recruiter
Anonymous
Location
Reading
Salary
24000.00 - 25000.00 GBP Annual + Great benifits
Posted
11 Oct 2019
Closes
08 Nov 2019
Contract Type
Permanent
Hours
Full Time
The role as a Help-desk Scheduler will work closely with Contract Managers & Supervisors to ensure all Mechanical and Electrical works are scheduled and dealt with in a timely manner in accordance with the contractual requirements across all their London sites.

Client Details

The Client is an attentive and innovative organisation, specialising in delivery of high-quality facilities solutions to some of the most prestigious buildings in London and around London.

Description

* Schedule PPM and reactive works in a timely manner ensuring contractual KPI's are met

* Logging and assigning jobs on our CAFM systems and ensuring our clients systems are continuously updated

* Liaising with appropriate parties (both internal and external) to provide necessary updates and supporting documentation when requested. Issue purchase order when required

* Carry out regular analysis of current PPM regime to identify current trends and patterns to achieve effective delivery of engineering resource

* Work with the management team to discuss and implement appropriate courses of action

* Ensure CAFM systems are up to date at all times, extracting key information when requested

* First point of contact for engineers and Contract Managers regarding scheduling queries

* Carry out general administrative duties in line with the departmental policies & procedures

* Undertake any 'ad hoc' duties as requested by the Management team

Profile

Keen awareness of customer focus and brand image

Experience of purchasing and managing supplier delivery

Technical knowledge within the M&E industry essential

They must be able to adapt with different personalities within the team.

Excellent communication skills at all levels
Experience of CAFM systems would be beneficial
Prioritisation skills
A flexible and adaptable approach
Calm, meticulous and organised
Communication - giving and receiving key information to improve company performance
Professional and technical - functional skills and experience required
Innovation - creates new approaches to workJob Offer

The successful candidate can expect a salary in the region of GBP25,000 plus benefits.
Being able to work in a great office environment.
Chance to work for a Leading services provider