IT Support Analyst

Up to £28,000
10 Oct 2019
07 Nov 2019
Sarah Cann
IT, IT Support
Contract Type
Full Time
IT Support Analyst
Chelsea, London
Up to £28,000 Plus Training, Pension, 23 Days’ Holiday, Term-Time Lunches 

As a leading technology provider, our client uses the latest technologies to manage and maintain their customers’ IT systems. Operating at the forefront of their industry, they work very closely with a range of schools and colleges, and are now looking to recruit an IT Support Analyst who will be site based at a leading and prestigious independent school in Chelsea, London. This is a fantastic opportunity for an enthusiastic and experienced IT Support Analyst to take the next step on their career path.  

The successful candidate will be responsible for providing support to end-users as well as supporting, monitoring and maintaining a wide range of technical systems associated with the school’s IT infrastructure.

This will suit someone with 2+ years of similar experience, with a passion for all kinds of technology, backed with the interpersonal skills and patience to help people of all levels of technical ability. 

The role is varied and interesting, working with leading technologies in a dynamic independent school that has a forward-thinking IT strategy and are investing substantially in enterprise grade infrastructure to support next generation teaching and learning. 

As an IT Support Analyst, you will be responsible for resolving all user support issues, as well as general administration of the school’s network and IT systems.

To be considered for this role, you must have up-to-date skills and experience of installing, supporting and administering some of the following technologies: 

- Windows 10, Microsoft Office 2019
- Microsoft Active Directory
- Cloud technologies, including Office 365 and Microsoft Azure
- Microsoft Server 2012r2 / 2016 / 2019
- Wired and wireless networks, firewalls and internet content filters   
- PCs, Laptops, mobile devices and audio-visual systems

As an IT Support Analyst, it is essential that you are a clear and logical thinker with a quality approach to customer service. You will be an excellent communicator, ensuring that all users are kept up-to-date with the progress of issue resolution. 

Any additional and relevant qualifications will be beneficial to your application. 

The successful candidate will be provided with additional ongoing training. 

You must live within a commutable distance to the school.

Please note, as this position is based within a school, the successful candidate will be required to undergo an Enhanced Disclosure and Barring Service (DBS) check as well as other safeguarding checks including references.

To apply for the role of IT Support Analyst, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency. 

Other organisations may call this role Technical Support Analyst, ICT Support Analyst, Technical Support Advisor, Helpdesk Support Analyst, Service Desk Technician, or IT Helpdesk Technician.