Housing Officer

Housing Officer

Chippenham, Wiltshire 

Salary - £28,296 to £31,125 (+ £750 Car Allowance) per annum – depending on skills and knowledge  

Permanent, Full Time

About us

Passionate about great places to live, GreenSquare Group develops a range of new homes – for rent, shared ownership, and sale – while also providing housing management, care and support, and commercial property services.

We increase the opportunities for people to thrive by giving them access to great homes and services to match. This supports the creation of strong and vibrant communities.

GreenSquare makes a difference to people’s lives – and this is something we want to continue doing, for more people, every day, and we have ambitious plans to simplify and modernise our organisation, to become a simply brilliant landlord.

About the role 

We have an exciting opportunity for a Housing Officer on a full time, permanent basis, to deliver a high quality housing management service, focussing on customer satisfaction and value for money. You will manage a patch and provide an excellent service to all GreenSquare customers regardless of tenure.

The Housing Officer is a key role within the Neighbourhood's structure. This post is front line and customer facing.  You will report to team leaders and will be based in Chippenham, but will work in a defined geographical boundary within Wiltshire. 

About you 

It is essential that you have knowledge and experience of housing and tenancy law including succession; mutual exchange assignments and ending tenancies. You must also have knowledge and experience of dealing with ASB and a demonstrable record of delivering excellent customer service in a customer facing environment. 

You must have 5 GCSEs/NVQ2 or vocabulary, verbal reasoning and numerical skills to the equivalent ability level, as well as a clean driving licence and use of a car for work purposes.