Business Support Officer

15000.00 - 17000.00 GBP Annual + Pension, company health care
09 Oct 2019
06 Nov 2019
Contract Type
Full Time
To undertake administrative tasks and general office duties that support the central office functions, management team and project staff on a daily basis -providing excellent communication with, and support to colleagues.

You will be responsible for monitoring the performance of projects supporting with ensuring they are in line with set targets and financial forecasts. This requires a full understanding of business activities to ensure that all projects and contracts are accurately accounted for and delivered effectively

1. To manage a demanding and reactive workload in a responsive way to meet the Senior Management Team's key objectives and external regulatory requirements.

2. To work with the Operations Manager to ensure the administrative and wider business needs of the Senior Managers, including Director, and Board of Directors efficiently are met, including executive support.

3. To undertake word processing and email correspondence as required. (This maybe confidential and may be complex in nature) This will include preparing briefing information and deal with routine correspondence, drafting replies as appropriate.

4. To receive telephone calls on behalf of team members including senior Managers within and deal effectively with those calls with the necessary tact and sensitivity.

5. To organise the effective collation and distribution of correspondence and papers to ensure that items are both received and dispatched as appropriate.

6. To support and manage electronic and paper filing systems including maintenance of databases, maintaining both the accuracy and confidentiality of the data.

7. Acting as the first point of key contact for Senior Managers for all internal and
external contacts ensuring where possible contacts are resolved and where this is
not possible they are directed/passed to the appropriate senior manager

8. Acting as first point of contact, meeting and greeting visitors, providing a high standard of customer care whilst upholding office security procedures

9. To open, sort and deliver post to all members of team and to manage the distribution and despatch of external post.

10. To schedule and organise meetings ensure that all meetings are suitably co-ordinated dates arranged, agendas are sent, facilities booked, papers prepared and disseminated and minutes taken

11. To co-ordinate specific project related data collation, monitoring and reporting of information

12. PA support to Director and Operations Manager

13. Support HR function with general administration tasks as required

14. Production of contract specific paperwork (e.g. induction and training files)

15. Maintenance of address and e-mail distribution lists

16. Monitoring and evaluation data input

17. To assist in the management of files, stationery and equipment as required.

18. To manage the disposal and archive process for confidential and non-confidential

19. Booking appointments and diary management for all relevant staff members

20. Receiving and handling general email and postal circulars

21. Collation and administration of orders and stock management; and equipment maintenance

22. Being responsible for the management of office kitchens and refreshments and handling petty cash to replenish as required

23. General filing

24. Marketing and social media support including production of flyers and documents, social media postings and research of relevant information.

25. Carrying out research for projects

26. Administration of finances in line with financial policy and with agreed budgets, including administrative support to the Managing Director with regards to raising PO's, Sales Invoices and processing contracts