Catering Operations Manager

Reference Number: CAT-COM-WGC-ROH-0710
Job Title: Catering Operations Manager
Location: Welwyn Garden City (AL7)
Pay Rate: GBP32,000
Hours per week: 40- as required
Shift Times: 7am-4pm
Working days: Monday- Friday

Atalian Servest are recruiting for an experienced Catering operations Manager to oversee 8 catering sites (7 in Welwyn Garden City and 1 in Hatfield). The units in Welwyn Garden City are all on the same site/ campus and Hatfield is a short drive away. (You will need to have your own transport)

As catering Operations Manager you will be responsible for the onsite Catering Managers at the units, be a direct point of contact for the clients and be the face of the business. We are looking for a dynamic manager who wants to grow with our company and who can bring innovation to our management community. This role is reporting to the Senior Facilities Manager onsite, the focus will be on delivering the outstanding service, driving sales and managing costs in a fast paced commercial environment.

Do you have a passion for quality service and fresh food? Are you up to date with current food trends? Do you have the ability to bring out the best in your team and enjoy working with like-minded managers?

We are looking for an Operations Manager who leads from the front, understands financials, can guide and train people to manage a successful unit as well as maintain a profitable portfolio of contracts that is innovative in its food offerings.

What the position involves-
Day to day you will be responsible for finance, compliance, quality and the management of the catering units.
You will ensure sites are performing effectively and maintaining employee and customer satisfaction across the board.
You will be happy to travel around your sites, training staff, assisting managers and meeting with clients.
You will be leading, motivating and developing staff using the available skills and resources.
Liaising with Human Resources / Payroll and Operations teams at Head Office to maintain excellent customer service at site level.
Identify opportunities to expand business on sites through organic growth.
Work with HR to effectively carry out disciplinary and grievance hearings.
Regular audits and reviews, both financial and health and safety.
Involvement in new developments and supporting the sales team.

Skills and experience needed-

A background as a multi- site, group, area support or area manager from a contract catering background- ideally Business and Industry

Strong financial awareness is needed and a craft base would be advantageous

Leading and motivating a team with the ability to bring in new innovations and keep up with current food trends

The ability to influence and gain commitment as well as demonstrating a high level of customer focus.

A high level of planning and organisational skills as well as the ability to be flexible with working hours- this is not a 9am-5pm role

Used to finances, labour costs and managing P & Ls together with a strong leadership style with a focus on supporting, training and developing employees.

A strong people person with basic HR and payroll experience that would cover your site- whilst working with the head office functions for support

Strong IT Skills with a background of producing reports as well as a sound understanding of HR procedures.

An excellent communicator with a 'can do' attitude, and are able to manage teams of people effectively.

A bit about us:

If you love what you do and want to be part of something special, we would love to hear from you! Click apply and we will be in touch soon...

We offer excellent career and development opportunities, as an organisation that's proud of its' great people - we believe in the opportunity to recognise and share success. To find out more please visit our website.

Applying for EU Settlement scheme? Don't settle for anything less that working for Atalian Servest!

Atalian Servest is an equal opportunities employer and rely on diversity to deliver on our goals. We actively encourage applications from talented and qualified individuals regardless of race, gender, national origin, religion, sexual orientation, disability or age.

*** STRICTLY NO AGENCIES ***