Sales Support Team Manager

Sales Support Team Manager
Kidderminster DY11
£30,000 + Monthly Incentives, Vouchers, Days Out, Performance Prizes + Development Opportunity

We are one of the UK's leading Solar PV installation companies within the new build housing sector. Our company has grown by an average of 25% per year.

+ We live and breathe our values - excellence, innovation, fairness and trust and treat our staff with development opportunities.
+ We believe the company culture is of huge importance and we empower our employees to contribute to this on a daily basis.
+ We are a market leader and we promote from within.
+ We constantly innovate and look for better ways.
+ We give our people personal development plans and a road map that shows them what they need to do in order to get where they want to go.
+ We have quarterly social events that everyone attends and have exciting opportunities for the right people.

The Sales Support Manager role:

+ Accountable for the internal sales team and administration functions to support the sales department
+ Manage, coach and lead the internal sales admin team to produce quotations and support the external sales managers
+ Monitor and maintain the quality of work being issued and ensure accuracy
+ Lead, train and manage sales team on the ERP/CRM system
+ Continually finds ways to innovate and improve team efficiency by reviewing and improving processes
+ Ensure that when the volume increases, head count doesn’t
+ Provide Sales Director with daily, weekly, monthly reports to show critical numbers, KPIs, margins
+ Lead the daily huddle to check in on progress to our goals and to highlight any roadblocks to remove
+ Review and report on stages of the sales funnel and pipeline
+ Update sales reports and manage team/personal incentive programmes
+ Implement and monitor Net Promoter Score
+ Provide admin support for Sales Director and sales team on organising events, presentations, activities
+ Update and search planning portals for new developments
+ Monitor Construction Newsletters to help capture leads
+ Update case study templates with project details
+ Compile quarterly review results and feedback scores
+ Continually review the sales processes to drive efficiency
+ Train new staff on new products and set up sales processes for new customers, products etc

About You:

+ An excellent leader
+ Previous experience managing an office sales team
+ Highly organised
+ Innovative around systems and administration
+ Ability to manage deadlines and time scales for their department
+ Ability to provide updates and reports on the overall sales function
+ CRM systems experience

Interested? Apply here for a fast-track path to the Hiring Manager

Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.

If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.