Digital Customer Services Advisor / Contact Centre Advisor

Digital Customer Services Advisor / Contact Centre Advisor

Salford, Manchester

£15,370 - £20,331 per annum

Full Time, Permanent

35 hours per week to work shifts

(8am – 6pm Mon – Thurs and 8am–5pm on Friday)

At Irwell Valley Homes we provide homes and services to over 16,000 people across Greater Manchester. We’re committed to providing great homes and delivering fantastic services to our customers.

We want to deliver services that are easy to use and reliable and we’re looking for an excellent communicator to join our customer service and support team to help us achieve this!

We want to provide a fantastic experience when customers access our services and contact us online. So, we’re looking for someone with great customer service skills and tonnes of enthusiasm, who is experienced in managing live chat, responding to emails and social media communications. Someone with a positive attitude, great digital skills and a chatting and helpful approach.

If you think you could make a difference for our customers in this new role, we’d love to hear from you.

Irwell Valley Homes is a great place to work. We support and trust colleagues, empowering them to do their best for our customers. We pay good salaries, offer a great range of benefits and support colleagues to learn and grow, because we want to attract and retain the very best people to help us serve our customers.

Interested?