Head of Training / Clinical Trials

Job title: Head of Training / Clinical Trials

Salary: £54,800 to £64,000 per year

Hours: Full time

Location: London, UK

Company: TFS Trial Form Support AB

Job type: Permanent

Posting date: 4 October 2019

Closing date: 31 October 2019

ROLE OVERVIEW

The purpose of the function is to provide strategic direction and leadership to the Training Department to ensure the overall establishment of the global training policy of TFS in order to demonstrate the qualification and training of TFS staff members involved in clinical studies.

The Head of Training is responsible to ensure client and stakeholder satisfaction with level of skills and knowledge of the TFS team, quality of training, training compliance, including the overall performance of the training team according to TFS policies, procedures and business requirements.

RESPONSIBILITIES

• Develop, manage, assess and continuously improve the training strategy  
• Develop and maintain training related policy and procedures 
• Develop the annual training plan
• Manage the development, implementation and maintenance of training curricula (core and function specific)
• Oversee the development of study specific training plans
• Manage the development, implementation and maintenance of introductory programs for new employees (outsourced and in-house)
• Manage the development, implementation and execution of the accompanied site visit program for CRAs (Clinical Research Assistants)
• In close collaboration with Human Resources, develop and implement a career development program
• Coach members of the TFS organization with respect to their personal development
• Manage the development of trainings and related training materials, including trainings intended for commercial use
• Manage 3rd party vendors for training, close collaboration with training associations, clients, SMEs
• Manage other internal and external stakeholders
• Functionally own the Learning Management System
• Provide input for proposals on training related line items
• Develop and implement a train the trainer program for process owners and SMEs 
• Project manage training related projects
• Monitor the departmental budget
• Act as a line managers for the Training team, including goal-setting and performance review
• Keep the Management Team up-to-date on training compliance and where applicable training related issues and revisions to training standards
• Liaise with the EVP Quality & Compliance department within scope of experience

REQUIREMENTS

            Mandatory

• Formal education in fields of Medicine, Pharmacy or Biotechnology
• Significant experience in a clinical trial environment (community pharmacy, hospital pharmacy, CRO, pharmaceutical industry)
• Expert knowledge of Good Clinical Practice (GCP)
• Experience with learning management systems
• Experience in implementing training programs across multiple regions
• Hands on experience in implementing compliance practices in line with GCP
• Experienced professional with a full understanding of pharmaceutical and CRO industry practices / requirements and company QMS system (i.e. policies and procedures)
• Ability to lead and contribute to teams effectively
• Fluent in English
• Advance user of Microsoft Office applications

Preferred

• Ability to interact with various stakeholders, including high-level executives and other department heads and managers across global service groups
• Result-orientated individual with impact across the organisation
• Customer focused mindset with organizational sensibility and professional presentation
• Ability to manage competing priorities and foresight training needs
• Excellent oral and written communication skills

BENEFITS
TFS provide the opportunity to grow in your professional role, to increase your expertise and broaden your experience in a global environment. Furthermore, this will be an opportunity to be a part of a dynamic and growth-oriented organization with a work environment distinguished by professionalism, integrity and responsibility.