Customer Service Utilities
- Recruiter
- Julie Rose Recruitment
- Location
- Kent
- Salary
- 20000.00 - 25000.00 GBP Annual
- Posted
- 01 Oct 2019
- Closes
- 23 Oct 2019
- Sectors
- Engineering, Utilities
- Contract Type
- Permanent
- Hours
- Full Time
Julie Rose Recruitment are looking for candidates with working knowledge of the energy / utilities market for this Customer Service (Utilities) role in Bromley. You would be working for this growing company, using your negotiating and strong customer relations skills to secure existing business within this energy consumer company.
Duties for the Customer Service (Utilities):
- Pro-active estate management including a minimum of annual meter, site and cost code list check
- Work with the team to maximise sales revenue through securing utilities contracts for longer durations
- To create client reports on energy usage, either ad hoc or as agreed client deliverables e.g. monthly reporting
- Regular communication with assigned clients to include visiting clients
- Take project management responsibility for assigned client utilities queries
- Identify and pursue appropriate utilities business development opportunities with your assigned clients or raise with your line manager
- Take responsibility for ensuring client reporting deliverables are met within agreed timescales
Person Specification for the Customer Service (Utilities):
- Previous experience of working in the energy industry is essential
- Excellent communication skills over the phone, via correspondence and face to face essential
- A high level of computer literacy with good Word and Excel skills
- Strong numeracy and literacy skills
- Willing to travel with occasional overnight stays within the UK (costs paid for by the company)
Our client is offering a good career structure and is looking for candidates who have energy or utilities experience, strong client and negotiating skills.
Salary: GBP20,000 to GBP25,000 plus 2 yearly bonuses